Business Hours

Monday
8AM-8PM
Tuesday
8AM-8PM Open
Wednesday
8AM-8PM
Thursday
8AM-8PM
Friday
8AM-8PM
Saturday
10AM-7PM
Sunday
10AM-6PM

Business Overview

Staples in Victor, NY, has a mixed reputation based on customer reviews. Some customers report positive experiences with helpful staff, while others describe issues with customer service in various departments. The reviews suggest some staff are professional and patient, while others are described as unhelpful or unfriendly.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

3 weeks ago

Customer service is not dead and gone. I had problems with the only self service copier and was fortunate enough to have Chris working, he not only tried multiple times to resolve the issue but also didn’t leave me stranded as additional customers arrived. He called for assistance to take care of other customers. Professional service and patience!!! Your employer should recognize your work ethic and acknowledge your value as a top notch supervisor.

- Brenda

a week ago

I have used Google for a number of years (dos before) and still get lost from one page to the next. I would profit from a help manual. I would be able to highlight, use sticky notes. And see pictures of the screen. As a senior citizen I get very frustrated.

- Patricia

3 months ago

Print department would rather sing and dance behind the counter than assist customers. Unwilling to assist with printing projects that are extremely simple. The old print team was extremely helpful and pleasant, the new team does not seem to care.

- Anabel Beerens

2 months ago

Amazon customer returns has sucked what remained of positive morale from the employees. I have not seen such a disgruntled, unfriendly crew of people in all the years this store has been open.

- Robert Veenstra

2 months ago

I’ve been a customer of Staples for many many years. I am truly thankful for the courteous kind staff, which I can always count on encountering when I walk in the door kudos to MANAGEMENT for hiring training and keeping good staff in this challenging day.

- Gia Pauldine