Mac-Ave - An Apple Authorized Service Provider
+1 585-924-1920
Business Hours
Business Overview
Mac-Ave is an Apple Authorized Service Provider located in Victor, NY that specializes in repairs of Apple products. Customers report positive experiences with the staff, highlighting their knowledge and helpfulness, and often praise them for being more efficient and customer-friendly than the Apple Store. The business provides a range of services, including repairs for iPhones, iPads, and MacBooks.
Services Offered
Most Recent Reviews
Got sent here by Apple support chat for an iPhone issue. I was confused they did that but I am so glad they did. The staff were so kind and beyond helpful. Absolute rockstars in helping me out and busting their butts to fix my phone. I’ll return here over the Apple store for future issues. THANK YOU!
- Tom Paradise
Two huge thumbs down to the Apple Store and two GIGANTIC thumbs up to Mac Ave service!! After 4 months my MacBook display stopped working. The Apple Store told me I had physical damage to the screen and I needed a $600 screen repair (after looking at it for 7.2 seconds.) Tyler at Mac Ave did a THOROUGH exam and determined there was no physical damage and it was indeed a warranty covered repair. If ANYONE needs service for their Apple products, in or out of warranty, go see them!! Plus the shop is super cute and has tons of things to check out while you wait!!
- Jenna Riddell
After a Sisyphean struggle to get my phone repaired at the Apple store in Eastview (whose intake process is horrific, consisting of an unknown number of people to talk to, as one is escalated up the chain with 5-15 minute waits between steps), my hope was that coming here I'd talk to one person. That's what I got :) Major phone repair (cracked back) under Apple care with no complaints. This place is certified/legit for Apple repairs, but with none of the mall store's rigmarole. I'm sure we'll crack one of our phones again in the near future, and I'll be back here when we do.
- Matthew Brooks
Just a fantastic experience in every way! Super friendly and knowledgeable, quoted me a repair price for my broken iPad mini 6 screen that was $200 lower than other area repair shops, and had it ready for me 24 hours later! Stumbled across them on Google and it was one of the best strokes of luck I've had.
- David H
Jacquie is very dedicated to device maintenance and repair. She was transparent and accurate with the estimated time-frame and cost of a battery replacement for an older Macbook Pro that I brought in on behalf of my company. She is also friendly and people-oriented which makes for excellent customer service. Entirely unrelated, but she gave me a piece of candy, which was nice as well. I will definitely be going to Mac Ave for all of my Apple devices, and they're my first recommendation when someone is looking for maintenance or repairs with their own Apple devices.
- Claire