Computer Emergency Room

Dropped off my PC for an issue I've been trying to fix for months now, they were fast and we're able to diagnose the problem without issue. Staff was super nice, professional and put up with my constant phone calls for updates. They were fantastic and were spot on with their diagnosis. Well worth the small amount of money to avoid the headache!

- alota penguinz

This is THE place to go for computer help. Not only is the staff knowledgeable but PATIENT!!! My computer has never run better !!! The customer service is outstanding...many thanks. :)

- Carol Madigan

I would never go anywhere else. Had an issue with my printer yesterday, and while it couldn't be fixed due to an motherboard problem, they took care great care of me. They fixed me up with a new printer and helped me set it up. They kept me informed on what was going on with it. First rate group of specialists. Thanks to all who helped me get this done.

- Cynthia Began

This is the 2nd time I've taken a computer to CER in Vestal to have life breathed back into it. Both times I was 100% satisfied with the work performed. This last time, Brandon did a truly remarkable job restoring as much of my data and programs as possible after reloading Windows. And the cost was less than I expected. I hope I don't need computer service in the future but if I would, I would absolutely use CER again.

- Gary Diehl

My Dell Inspiron desktop had gotten to the point where I could barely do anything on it. It was slow, constantly showing this page is not responding, or just plain freezing. I called CER and they said memory could be added and maybe upgrade the hard drive to a SSD & gave me cost estimate but said they'd have to look at it to see definitely what was needed. I took it to them in Vestal (didn't even need an appointment - just walk in!). Brandon sent emails updating the process and called the very next day to tell me what they wanted to do and the exact cost. He also told me up front that I would need a new one in 2025 as Win 10 wouldn't be supported any longer in case I didn't want to put the money into it due to that. It was done the next morning and he even transferred all of my files, pics, everything to the new SSD and gave me the old HD that could be used as backup in the event of a crash. My computer is now so FAST it is like having a brand new computer!! It is just amazing. So happy!! My only regret is that I didn't call and have them check it out sooner. It would have saved me an enormous amount of aggravation!! The guys there seem friendly, honest & knowledgeable, their pricing is reasonable, and they fixed my computer in a timely manner. Would highly recommend.

- Me