Business Hours
Business Overview
Rescuecom Corporation is a computer repair business in Syracuse, NY, that appears to offer a range of services for both computers and other devices. Customers have reported positive experiences with technicians resolving issues quickly, especially highlighting Roy's assistance. However, there is at least one report of a negative experience involving a Mac repair with significant damage to the device.
Services Offered
Most Recent Reviews
I want to thank David and Roy at Rescuecom for assisting me with getting my Dell Laptop back to square one with protection and monitoring as well updating my system. I highly recommend them to others in need of computer help and assistance.
- Brian Roark
My experience with this company was terrible, they sent out a technician to replace my macbook pro battery and the technician had no macbook pro experience. Something that should have taken 30 minutes took 4 hours where the technician proceeded to damage my work compute. Now the computer 's keyboard doesn't, battery doesn't work at all, screws were stripped, computer runs sluggish all for a battery replacement. The following day they sent out a second technician who couldn't do any work because of the damage caused by the first technician. The owner proceeded to say they would have to investigate as to what happened and I might have to pay for parts. I am an art director for a large charter school and now I have no work computer. I will never do work with this company again.
- David M. Wallace
I was having trouble with my gmail email and I contacted Rescuecom and a technician named Roy helped me restore email and folders that I thought were deleted or lost. I highly recommend these guys for your technology needs and they also help with cellphones, routers and tv's. Way to go Rescuecom.
- Jay Amburgey
I had the pleasure of contacting Rescuecom today for computer issues. I was directed to Roy who helped me with my problems. Roy exhibited expert knowledge of the issue and as a result I am back in service with my business. I cannot say enough good things how I was treated from the initial contact with the company and with Roy. Highly recommended!
- George Patterson
Just had the most remarkable experience with Rescuecom! As an entrepreneur, my computer is my lifeline. I signed up in the evening, and was called within 1 hour. Roy took charge, and within a matter of minutes, restored my computer to fully functional. Best service ever! I will no longer go to the in store repair services again. Worth every penny for that level of customer service and peace of mind.
- Cindy Lish