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Most Recent Reviews
I really underestimated how far the technician will go for me to fix a unique computer issue. At first I was frustrated for how long the process took. Over a month. But after receiving laptop again and having it fixed, the technician explained to me that the computer parts needed to fix my computer was rare in the market and had to look into it really hard to find the right part. Can't appreciate is hard work enough. 5 stars deservedly so!
- Emmanuel Abreu
This is a great place with great services. Took my older computer in because of problems. They did a full assessment and concluded that it was fine, but windows was causing glitches. They were so helpful in explaining things to me. They did not charge me. I will definitely go there again and highly recommend the to others.
- michele dumont
My computer crashed I was able to leave it in 2 days it was repaired after I brought it home I followed the instructions they gave me and I was able to restore all my favorites they were very patient with me
- Raquel DeRoma
Ken and his employees are patient with your needs and VERY quick with their work. They were able to diagnose and give me a quote on my repairs in a day and completed repairs the next (closed sundays). Compare this with the turnaround time of Geek Squad which quotes you 3-6 weeks (who can go that long without their computer in this day and age?) If you need quick and hassle free repairs for your laptop THIS is the place to go. They also cleaned my device as it was dusty and took the time to answer my questions when my laptop was making noises when I came back another time. Nothing was wrong so they gave me back my laptop. They give free estimates/quotes and wont try to charge you a fee unless something is actually wrong (unlike geek squad who tries to charge$100 for any diagnoses). HIGHLY recommended.
- James L
The staff here accommodated me and took care of my needs. They understand. I moved to Staten Island on May 1st and once I sent my laptop in, I let them know that I was still seeking employment and had no money. Fast forward, I landed a job at 7-Eleven from June 10th and finally got around to paying for battery replacement on Thursday, June 23rd. They not only held my laptop until then, but they kept true to their quote and restored my laptop to working condition in no time at all. To anyone skeptical about going here, do keep in mind that they are a repair shop first and foremost so if you’re looking for components, you’re better off finding a Micro Center or shopping online. However, if you want great customer service and hassle free repairs, this little shop is just the right place. They are friendly and very knowledgeable. I’m totally getting more done with them! Thanks again, y’all!!! 🙏🏽🙏🏽🙏🏽
- DesiGamer2005