Business Hours
Business Overview
Staples is a local tech shop. It's one of the local destinations for computer repairs. There are, however, a number of UPS drop off and pickup options. Customer service experiences seem to be mixed.
Services Offered
Most Recent Reviews
Excellent support for an older printer that probably could not be fixed. I Thought that I might have to buy another printer and lose my ink from the old one , but the technician suggested that he might know of one that can use the older ink. Great! He found one that was the previous model and used the dame ink so that I saved about $100 . The new printer also was on to boot. Great SERVICE AND A FAIR AMOUNT OF SAVINGS.
- Leon Selman
I had to go to Staples to return a package. I thought it was going to be an ordeal—far from it. From the moment we walked into the store, we were greeted with a smile and asked if we needed help, and we did! I didn't have a bag or a box, and the cashier took care of it. She said no problem—nothing was a problem. She had such a great personality—she was helpful. This employee is a keeper!! Way to go Staples for hiring such a conscientious worker!!
- Veronica Maxey
The UPS DROP OFF at this location is horrendous. A year ago, I had 3 packages dropped off here on different dates that ended up never being scanned by UPS. I provided the drop off receipt to the worker and asked them if they can review the camera footage and they could not. I had to file a claim with UPS but never received the full reimbursement. This holiday season I swore to never used them, but decided to anyway for a few packages because they were the most convenient located from me and I hope they had gotten better. I dropped off a few packages at this Staples location on 1/7/25 and I specifically remember trying to stack my boxes on the bottom of the platform cart dolly so maybe if it were a customer taking my packages, it would not be easily accessible. A few weeks later I discovered 2 of the packages ended up never being scanned by UPS and I had to reimburse my customers and the packages I shipped them are no where to be found. I have the drop off receipt showing that Staples received them, but UPS never scanned them, which means these packages are being stolen. I have used other places to drop off my packages and never had any issues, it is only with this Staples. Need to get in touch with a manager ASAP. So far in total I have had 5 different packages never scanned and go missing from this Staples location, even though I have the drop off receipt from them. They refuse to take responsibility for this, saying they are only a drop off location and that I would need to contact UPS. These issues have not happened to me at other drop off locations
- Billy Tan
Worst amazon drop off services. Dropped a package off and the lady there was super rude. I asked to see if she can get rid of a box for me instead she was likw we don't take boxes and then looked at me saying don't drop it in the trash. Saying take your box and toss it out yourself. They have a huge trash bin and can't help get rid of a box. I think I'll find else where to drop my packages elsewhere
- Jenny Leung
Susan was extremely helpful and patient while assisting my family to print my grandma’s obituary and program. Laurie was so sweet at pick up and I highly recommend this location for your printing needs.
- CCMedia Mogul