Geek Squad

Made an appointment in person to bring my ps4 in and have it cleaned and have thermal paste put in. When I came in for the appointment they said they don’t handle consoles. That’s fine. But why would you waste my time making an appointment and have me physically bring my console to the store to tell me no we don’t do this?

- Shane O'Gallagher

No happy with the service provided in here. Attention is pretty good, although, technical service not so much, I brought my computer to do a check up, just regular maintenance on it and I got it back with a unusual problem... I brought it back again to fix it and they didn't, waiting my time going to picked it up, I addressed that and like I said, attention is pretty good, but the only solution was to fabric reset my computer, which I didn't want that at all! I let them do it and I got back my laptop with the disc driver not working... so yeah I'm never going to bring it back here again. Very disappointed.

- Jose Arango

Make apt to get iPhone battery replaced no battery’s in stock they say so they say we can order you one I say ok they call me tell me they got my battery I say ok make apt go in next day and once again sorry we don’t have a battery I said you orders me one and I have a apt they said first come first serve then why order me a battery

- L

The gentleman that helped me was very knowledgable and had a great attitude. He spent a lot of time explaining things to me

- Susan Copeland

Fast customer service great experience highly recommend before going anyone else come to Best Buy

- Rob Allen