Complete CATV Communications

My husband dropped and broke the glass back on his iphone. The phone wouldn't even turn on after that, which seemed odd. He lost all of his information and work contacts. The cell service provider suggested taking it to "the place next door" and they basically didn't know what to do with it. He contacted the Apple store and they suggested either bringing it in, or trying Complete CATV, as they are an apple certified repair shop. He called and spoke at length with Larry, who seemed genuinely compassionate and communicated that he really wanted to try and help him get his phone to power on so the information could be recovered. Larry even took the information down in order to contact the first repair place he took it to, to see what they had done. As Larry had discussed with my husband, I dropped the phone off with Chad the next morning. He was very professional, very friendly, and definitely made me feel better about choosing this shop instead of taking it to Apple. Within four hours, Chad not only had the phone powering on, but gave my husband a detailed explanation as to why, with such a small drop, it was so disabled. Great customer service, fair pricing, quick turnaround time...did I mention great customer service? Hopefully this isn't a service we will need again, but if we do, we will definitely be return customers, as well as customers who recommend CATV.

- Nikki Ferrell

Excellent service, I would highly recommend them. Super nice staff, honest, helpful, and happy to answer questions. They did an excellent job with my repair and at a very fair price.

- Shirill Donato

Chad went above and beyond for us. Brough my sons phone in for repair. Needed to get a replacement phone. Chad set everything up for us through Apple. He received the phone and walked us through the steps. Checked in with us the day after to make sure everything went well with activating the replacement phone. His communication was exceptional throughout the whole process. Thank you Chad.

- David Franze

Brandy was great. She got my issue completely solved at no cost to me. I always have a positive experience with these guys.

- Ashley Carey

My MacBook Pro wouldn't turn on, so I looked for verified Apple service providers in the area. It took less than five minutes to book an appointment with Complete CATV for the next day. I brought my laptop in for diagnostics and potentially repair. Every time I asked a question, they responded within the half-hour. The employees were friendly and were able to communicate the problem to me without using technical jargon. Whenever I need tech advise and support in the future, I'm going to skip the bureaucracy and use Complete CATV Communications.

- Henry Ashley