
uBreakiFix - Phone and Computer Repair
+1 585-203-3162
Business Hours
Business Overview
uBreakiFix offers computer repair services, including phone and tablet repair. Customers report generally positive experiences with the service, though some mention pricing concerns. There are occasional mentions of issues such as screen quality and communication problems, but customer satisfaction is high overall.
Services Offered
Most Recent Reviews
I managed to get my Dell desktop PC into a completely non-working state and initially Janice & Rain thought they would have to wipe the hard drive and reinstall windows but with a little extra effort over a couple days they managed to restore the PC to a completely clean, functional and original state with all files intact! I couldn't have been more pleased. This is my 3rd experience with U Break, I Fix and I have already recommended the service to a few of my friends. Thanks so much UBIF! 👍
- Ed Pickett
Thanks Mike!! Great service and Pixel 7 battery appears to be charging to 100%. Continuous Improvement suggestion: Please tell Janice not to text Phone Ready to the cell number that is your position. Creates an infinite loop of end user not being informed. Got her text after I picked up the phone.
- John Dimitry
Girl at front desk was friendly. Dropped girlfriends S22 phone off today for a charge port replacement as directed by Verizon extended warranty for the phone not identifying other devices including Android auto vehicles via multiple different cables. Also told them that my S22 ultra would work with the vehicles and same cable connected devices so this meant that it was a phone concern. They took the phone and told me it was a 2.5hour repair. 10:00am phone was dropped off. Called them myself at 12:35 for a status update as I had not received a call. They told me it was ready to be picked up. Showed up to get the phone and they proceeded to tell me that the phone was perfectly fine as it was communicating with a device behind the wall. The girl tried connecting the phone to the computer at the front desk and guess what!? It didn't communicate and only charged!!! JUST LIKE I EXPLAINED TO THEM. They still refused the repair and said that the android auto issue is a car concern. My car is a 24 bronco sport and I'm a senior master technician for Ford. I will 100% say that this concern is not vehicle related. Contacted Verizon and they're sending us a new phone for this stores ignorance/incompetence. At least the big company showed initiative today. Also, RCS features no longer operable and a bunch of them settings were changed on the phone when it was picked up from this place. Needless to say the phone came back with more concerns than it showed up with.
- Justin Butler
The service was very fast and the repair was done well. The reason for 4 stars is that the new screen for my iPhone SE has a washed out appearance compared to the original screen and you can see some lag in the screen when swiping through home screens and opening/closing apps. This is likely due to replacement screens being not OEM. Great service, on time, quick, and fairly priced.
- Benjamin Hafensteiner
Very friendly....a great place to have when it's the only alternative to ur phone not being able to transfer unless it's fixed....but I think it's being taken advantage of charging $232.00 for a half hours work just to put a new piece of glass on....and being told 2 hours when I could have waited instead of having to go back and forth and it was only a half hour... but thanks for saving my phone! Great alternative but definitely to pricey!
- Janet E. Gordon