Staples

i was able to find what i wanted in a very short time. I was happy to be able to sit in the different chairs so i could find one that would work for me and would not break the bank. I purchased the chair i wanted at a very good price and i use it every day now

- Judy Mesler

The STAPLES store in Olean, NY has always been my favorite place to go for office supplies, shipping materials, equipment, computer accessories, etc. The manager is "Ben" and he's been in charge for quite a long time. He's the one that (thankfully) convinced me to go for "Instant Ink" when I bought my last HP Printer. It was great advice! Ben runs a good ship. He has the most helpful workers - always pleasant and efficient and the store is clean and well-stocked. The Olean STAPLES deserves a GOLD STAR. They are doing everything right!!

- Connie Wolfinger

my visit was very eventful. Always have a good experience in Olean store. Associates very knowledgeable and helpful

- Pamela Caldwell

I wish there was a NO STAR option. Last year I had some artwork shipped to my friend in North Carolina. The clerk was supposed to inform me that I had a choice of shipping through USPS or UPS. Instead of telling me, she simply stuck the tube holding the artwork in with shipments for UPS. Three days later, I was informed that the tube was damaged in transit and the artwork was missing. I was given the paperwork to file for reimbursement, as I had insured the package, then turned it in to the clerk for processing. The next day I received a call from the Staples Ship Center informing me that they would not reimburse me because the missing artwork "didn't have a specific monetary value attached". I told the agent what it was insured for, but they still refused. Finally they told me that in order to get reimbursed for my loss I would have to "go online and find a similar piece of artwork and find the price it was selling for ". That artwork which I sent was one of a kind, and I wasn't selling it, it was a gift for a good friend. I can't get it back, I can't duplicate it and my friend never received it. And since I had sealed the tube well and the artwork was missing, it can be readily assumed that someone out there has it and could sell MY ARTWORK for their own price. UPS wouldn't even listen to me. Finally I got hold of someone at Staples Ship Center who actually acted like a human being and gave me a decent reimbursement. But thanks to the apathy and incompetence of your clerk in the Olean store, my artwork is still out there somewhere in some unknown location. It is irreplaceable. Your clerk is. Because your Olean store elected to treat me and my possessions like an afterthought, I haven't been back since. I won't give them a second's worth of business, and I will continue to let my friends and my family know what to expect if they ever trust that place with anything that has more value than the average scrapings for the garbage disposal. Thank you for making that one of the worst experiences of my life.

- Tony Orsini

Service tech Andy was very knowledgeable. Did a great job fixing my laptop and helping me pick out a new one.

- TIMOTHY PHILLIPS