Business Hours
Business Overview
Apple Nanuet is a computer repair business located in Nanuet, NY, offering services for Apple products. Customer experiences vary, with some praising the staff's helpfulness, knowledge, and efficient service. Some customers have reported negative experiences with repairs, particularly regarding damage during the repair process.
Services Offered
Most Recent Reviews
Tony at Apple is an absolute legend! He has helped me resolve a reboot loop on two separate occasions, and his expertise is truly unmatched. Not only does he have extensive knowledge of all Apple products, but he also has impressive insights into other tech as well. His patience, professionalism, and problem-solving skills make him a rare gem in customer service. I’m incredibly grateful for his assistance, and we definitely need more Tony’s in the world! Apple is lucky to have him. Highly recommend seeking him out for any tech issues!
- Andrew Bernaba
Had an amazing experience at this Apple Store! The staff was incredibly helpful, knowledgeable, and patient. They took the time to answer all my questions and made sure I left with exactly what I needed. The service was quick, efficient, and they made the whole process so smooth. Definitely one of the best Apple Store experiences I’ve had! Highly recommend this location.
- Yitzy Ostreicher
Came here today trading in our 3 iPhones. Alex today who has helped us has been amazing and even stayed to finish our transaction way past the closing time. Great customer service and very knowledgeable. Not one bit trying to rush.
- K hurt
I had a disappointing experience at the Apple Store yesterday. I went in to get my iPhone battery replaced, and initially, they were happy to do it, asking me to wait for an hour. However, when I returned, they informed me that while removing the screen protector, they discovered a crack on the main screen. This crack was completely unknown to me until they pointed it out, and I had never noticed any damage before. Instead of taking responsibility, they insisted that the crack was already there beneath the screen protector. I find this hard to believe, as I had no prior knowledge of any screen damage. The way they handled the situation was disappointing, as they refused to acknowledge any possibility that the damage might have occurred during their process. I expected better accountability and customer service from Apple. Would not recommend this store if you’re getting a repair done.
- Ram Kalla
From start to finish, customer service and tech repair were seamless. Staff did everything to assist and were beyond kind at a very trying time when I truly needed my phone. I don't have the names of those that helped but they deserve a huge shout-out. Heidi Zucker
- Hadassah Zucker-Weinberger