Mobile Kangaroo - Apple Authorized Service Provider
+1 516-464-0256
Business Hours
Business Overview
Mobile Kangaroo is an Apple Authorized Service Provider located in Massapequa. Reviews mention both positive and negative experiences, with some customers finding the service efficient and helpful, especially with Apple product repairs, while others experienced higher costs than expected. The business seems to handle a variety of tech repairs but can sometimes be inconsistent with pricing and service quality.
Services Offered
Most Recent Reviews
My appointment was made through Apple. They are a 3rd party company that specializes in apple products. It cost $35 for a diagnostic but there’s no guarantee that they will actually fix your device though. I forgot the password on my iPhoneX and they were able to restore it to factory settings. All information was lost of course but they make you sign off on that for liability purposes. They have a cat in there. Not sure if it’s hypoallergenic or not. Clean. Somewhat friendly. Efficient.
- Melissa Sutherland Moss
I used the services at Mobile Kangaroo twice. Once for an upgrade of my laptop and most recently to reset my fitbit. I didn't even know they would look at the fitbit but my 10 year old grandson suggested it and he was right. They did fix it! Although I use technology all the time for my work, I am far from a "techie"! Craig was a pleasure to work with. He's patient and explains everything that was done. And, the work is always done on a timely basis. I highly recommend Mobile Kangaroo!
- lynn stravino
I have AppleCare+ and they wanted to charge me $300 and do a full keyboard replacement (that would've taken 3 days) when I had a single broken key on my macbook. Went to the actual apple store and they fixed it in 2 mins at no charge. This place does not try to fix the issue but just wants to charge you as much as possible. I do not recommend you go here
- Zach Damasco
I cracked the screen of my macbook 4 days before planning to move upstate for graduate school. I made an appointment to have my screen replaced, but was anxious about whether the repair would be done in time for me to leave for school. Merab handled my repair and while understandably he couldn't guarantee it, he was confident I would have my repair done prior to my move.I decided to trust him and got my device good as new the next day. Couldn't be happier.
- Jahron Causey
I had a great experience with Mobile Kangaroo. I was on a tight schedule to have my cracked phone screen repaired, and the gentlemen working today was able to get it done in under 45 mins so I was not without my phone for more than an hour during a work day. Thank you very much, great service.
- Gregory Koster