Business Hours
Business Overview
The Computer Den is a local computer repair shop in Jamestown, NY with a reputation for good service. Customers frequently mention the owner's helpfulness and expertise, praising their ability to explain technical issues. The business offers timely repairs and is considered reasonably priced.
Services Offered
Most Recent Reviews
I love having personal service eyeball to eyeball with the owner. He knows more than I'll ever know about computers. He makes sure you're satisfied with the service and is accessible if you have any questions afterwards. I don't know how you could ask anymore. The pricing is very fair. I think it's absolutely crazy that Google will actually post a one star review that someone gives just because they were not open!!! Or a one star review because they asked how much it would cost and they tell them $85 an hour. They are just being honest why should you be punished for that. ...Just because you go to a restaurant for example and think it's too expensive doesn't mean you should give them one star. It just means you're personally not willing to pay it. But some of us believe in getting what you pay for. I read the reviews and judge for myself I think Google has a horrible star system. I will be back and have been back multiple times and have always been completely happy with my results.
- Sal Cosentino
Owner was wonderful at explaining everything that needed done to my laptop. Fixed it in a timely manner! And the fee I paid was great, I thought it would be a lot more than what it was. I go back anytime I need a computer fixed!!
- Candy Jackson
Rich went above and beyond checking the health of my computer, instructing me how to check the speed of my Internet (glacial - 0.73 download rate) and helping me place calls to my provider to address / improve. None of this was within my own scope of understanding, and I would never have improved any of this without the education he provided. Can't say enough about his knowledge and willingness to help. Would be giving six stars if I could!
- Lisa Greeley
I purchased a computer from a local business and had problems with it from the get go. I finally took it to Rich at The Computer Den. It was a faulty hard drive. I dropped it off on Thursday at closing and had it back Saturday morning. It works perfect now.
- Lisa Cordner
Thanks again for your help when I called 2 min. Before you closed. I was able to get the power supply installed after speaking with you,and get my computer running again .
- Jon Kamholtz