EagleZip Computer & IT Solutions
+1 716-661-3183
Business Hours
Business Overview
EagleZip Computer & IT Solutions is a computer repair shop in Jamestown, NY, that appears to offer quick turnaround times for their customers. They seem to focus on PC and laptop repairs, with some reviewers highlighting reasonable pricing and knowledgeable staff. While most reviews are positive, there is at least one negative review that complains about poor customer service and issues with their service.
Services Offered
Most Recent Reviews
I've had a slow laptop which had trouble charging for months, I brought it to another repair shop with no change and a big bill. This shop was clean and the staff was professional and friendly! Very smooth process from drop off to pickup! AND the price was so reasonable!! Throw in the fact that the repair was done in 24 hours and you've got yourself a return customer!! I cant recommend them enough, if you're out looking for a repair job and want decent people who aren't looking to make a sale by instead are just happy to do the job? Come check them out!
- Josh Schauman
I went in for a C drive upgrade and brought my own drive. I thought they'd hang on to my PC for a day or so but it was done in a couple of hours and charged me $10 less than they said they would. They were polite and communicated well. Definitely recommend.
- Mega Weapon
Very reasonable rates and knowledgeable. Thank you
- Kyle Crandall
Typical PC repair experience: "Leave the machine and I'll get back to you." Eagle Zip PC repair experience: "Tell me what's going on with your laptop. OK, let's take a look." Twice, now, Brian's been able to fire up a stubbornly silent PC before my eyes. Another time, he needed to do more. Quick turn. Fair price. My invoice described everything he did, line by line, from testing to diagnosing to fixing. Brian is cordial, professional, patient and courteous. I use tech gadgetry all day long with little interest in learning what's inside it, any more than I want to learn how to fix my car. That's why I turn to experts like Brian, who know what they are doing, can explain what they are doing and are willing to explain what they are doing.
- ALH
Customer service needs a huge improvement! Very good at selling you a product not very good at servicing the product! Update: Yes you sent techs out twice at no charge. Considering the service has failed at least once every month we have had your service, including being with out any phones to our business for 4 days in total since we switched to your service, I would guess that’s the least that could be done. No worries we know where we stand with your company and we know how well you return phone calls Ron... still waiting!!! again Thank you!
- Keith Campbell