Business Hours
Business Overview
DoctorMac is a well-regarded computer repair shop in Irvington with a high customer satisfaction rating. The reviews suggest they are particularly skilled with Apple products, offering troubleshooting and repair services. Customers frequently mention positive experiences with the staff and their commitment to customer service.
Services Offered
Most Recent Reviews
They are very nice people, but unfortunately I trusted them to recommend me a data recovery service. They sent me to Drive Savers, and after receiving their $3500 quote, I decided to do some of my own research and found many cheaper, reliable options. Called to ask about the discrepancy and they didn’t give me any useful information. Ended up sending it to Desert Data Recovery, which successfully recovered my data AND fixed my computer for $700
- Kion Yaghoobzadeh
My MacBook Air had a challenging problem that was beyond my ability to repair. Thankfully, I was referred to Doctor Mac. From the initial phone conversation with Brian to the completion of the service, Brian's customer service was outstanding. I highly recommend Brian for your Mac servicing.
- Theresa Anderson
After overestimating my ability to change the battery in my MacBook Air, I needed to be bailed out - and fast. Not only did Brian make me feel totally welcome and at ease, but he also diagnosed and fixed the problem and had the laptop ready for pickup within two days. On top of that he included the work and a few screws (which I had lost) in the standard bench fee. Better yet he made me feel less incompetent by explaining that the work required was quite minor. Doctor Mac definitely rates five stars.
- Richard Rodrigue
So grateful to Brian, the owner of this store. My train to NYC was coming in ten minutes when I realized I'd left my (ancient) Macbook Air charger back home... an hour and a half north. I stopped in to DoctorMac to see about purchasing a new charger; Brian said that he didn't sell any compatible with my computer anymore, but he HAD saved a few that people turn in for exactly this reason. He went to a back room and returned with a perfectly new looking charger, which he insisted on giving me for free. My work trip to the city was saved. It's little moments of kindness like this that make all the difference!
- Danielle Frimer
I took my Mac in for a checkup as fan was going continuously. Brian helped explain what was happening and came up with a good solution. Also, initially I agreed to purchase a backup system from the store, but realized that it wasn't a good fit for me. I was really impressed that Brian immediately took the system back, no charges. Highly recommend these professionals!
- Anne Toomey