Apple Walt Whitman

Pedro was awesome. Friendly and VERY knowledgeable. He asked probing questions on what I wanted to accomplish with a computer. He then recommended a Macbook that would do everything I needed. It was not the most expensive, nor did he oversell me. I left with a fabulous computer and had a great experience. I will be going out of my way to make the Walt Whitman store me flagship.

- Adam Kaufman

Made an appointment here for my Apple air pros since one of them was creating static noise which is really weird unfortunately it was $89 to replace one in which is better just buying new ones. I highly recommend to come here with patience people are being attended with different issues on their Apple products and it may take a while for you to be attended sometimes. The staff was very knowledgeable and extremely helpful to me since they looked at all the options and ways that they could help me. I was impressed with the genius guy who is giving classes that was pretty amazing how he memorized everything and it was cool to see how much you can learn about your Apple products in person at the store for free. These small classes are free which I find to be a great thing on apple’s end. The store is located on the south side of the mall when you enter the mall to the right if you’re coming from route 110 close to Bloomingdales.

- J T

Ben and Lara were extremely helpful in selecting a new iPhone for my son and assisting in the transfer of essential information from his old phone to the new one. They were the consummate professionals who made the upgrade experience far easier than it would have been otherwise.

- Dean Greiner

Poor customer service and poor communication. Each time I come to this store I am disappointed. They need to train staff on how to interact with customers. I wish I could give each individual employee a separate review. Elvera was very helpful though she was extremely busy and juggling multiple costumers while other staff members seem to stand around lackadaisically, doesn’t appear to fair division of work. I increased it to 2 stars for her sake, if she wasn’t so professional and courteous I would leave it at 1 star. Elvera ⭐️ ⭐️⭐️⭐️⭐️, Apple Store ⭐️. I’ve been coming here for a few years trying to give them benefit of the doubt but no improvements.

- Tulloch Family

i went there to pick up my watch aftera repair . First of all they didn't have my name. i recently had surgery and as a result my voice every hoarse and i got the feeling people couldn't wait to pass me off. i had questions that were never answered.very poor customer relations!

- Eugene Cunningham