Business Hours
Business Overview
Staples in Elmira offers a variety of products and services, including helpful staff and the ability to order items not in stock. Some customers have had positive experiences with employees going above and beyond to assist them. However, some reviews mention issues with specific services like TSA precheck, indicating potential organizational problems.
Services Offered
Most Recent Reviews
Extremely helpful clerk secured all the items I needed & brought them to the checkout; reminded me to use rewards; secured a refund for an item I returned; applied my refund to current purchase and ended my sale with very kind words: “You have a good rest of your day!” We need more people like this clerk in our world!!
- Mary Ann Caroscio
I had a horrible experience trying to do TSA precheck at this store. I arrived to the store (a 45 minute drive) at my appointment time and they told me the TSA pre person had called in sick. I asked why I had not gotten a call or cancelation and they told me they were unable to access the TSA precheck system without the person who does it present (which is a horrible system). The manager Tammy told me someone would come in 2 hours if I wanted to wait in the area. I tried to give Tammy my phone number in case something changed, she told me she did not need my number as the person to do the appointment would "for sure be there" - but I insisted and left my contact information. I received a text message 30 minutes later from TSA pre that my appointment for that morning was canceled so I called the the store to *double* check my appointment was still on and they assured me it was. Then Tammy ended up calling me 45 after this to tell me it was canceled after all. If I hadn't insisted on leaving my number I would have wasted 2+ hours waiting around instead of just the 1.5 hours of driving. Very disorganized staff and system for TSA Pre-Check.
- Gigi S
Seems to always have needed product in stock and easy to find.
- George Henry
The store closes too early, but I got there right at closing and staff let me in anyway. They were as helpful as they could be, despite not really being experts in what I was looking for, but I found what I needed and was in and out quickly. They may not have the best hours or prices or even a full selection, but they have the essentials and they get top marks for the staff that was on that night.
- Joel VanSlyke
Nice to have a local store where you can get all your office needs. Staff very helpful and if they don't have it in the store, they can order it for you.
- Liz Clawson