MacSolutions Plus - Apple Authorized Service Center

I recently bought a new iPhone 16 from the Verizon store and nothing was able to be transferred from my (very old) iPhone 8. I work down the street from Mac solutions and thought maybe they could figure it out. I dropped both my old and new phone off and it must have been a nightmare to figure out (Verizon wireless gave up). I had the pleasure of working with Cheryl and she knew I worked down the street and would update me every step of the way. Finally she got everything transferred to my new phone and we had to call Verizon to reset the account (family plan) that I’m on. To make things easier she did all the talking and let me call my sister on her own phone because she is the main name on the plan. Cheryl spent most of her day making sure my new phone was a copy of my old one and it actually all worked out. I paid a very small amount of money for something Verizon wireless couldn’t even handle even after I bought a brand new iPhone 16 from them. I cannot say enough about Cheryl and how amazing and helpful she was. That company is lucky to have such a down to earth, patient, diligent and knowledgeable employee. I was in a weird situation with how old my phone was and she figured everything out and even took the time after I paid to make sure all my apps loaded and everything worked right. Highly recommended.. so much so that I figured out my old Gmail information just to write this review. THANK YOU CHERYL and Mac Solutions.

- John King

I've had an excellent experience with MacSolutions Plus, and I frequently recommend them to friends and family for their Apple service needs. In fact, I sent both a friend and my mother there, and they both had much better experiences than at the Apple store. My mother had her Mac fixed for just $350, which was a fantastic deal. Their technical expertise, customer service, and the overall experience have consistently outshined the standard Apple tech team. The team at MacSolutions Plus is genuinely unparalleled in their service quality. Because of their reliable and cost-effective service, I've decided that they are the only Apple service company I'll use from now on. My entire office is now equipped with Macs, and I trust MacSolutions Plus to handle any issues we encounter.

- Zack Schneider

I highly recommend Mac Solutions Plus for anything Apple product related. I’ve been going to them for many years. The staff is very knowledgeable, always welcoming and friendly. I stopped in this morning because my face recognition was not working properly so I was having trouble accessing certain apps. Cheryl was working at the desk & helped me immediately. She quickly identified my screensaver had a very slight crack right by the face recognition, so therefore, that’s why it was not working for me properly. She immediately removed my screensaver. Went back into my phone helped me, reestablish my face recognition, especially with all my banking & other sensitive apps. She then reapplied a brand new screensaver perfectly, When I asked her how much, which I was obviously willing to pay, she was quick to say no charge. I highly recommend Mac Solutions Plus and Cheryl. Always a top notch experience. They are as knowledgeable and much quicker service than the Apple Store at the Galleria Mall. Five ⭐️⭐️⭐️⭐️⭐️

- Rick Telfair

Cheryl was so helpful and made switching to a new phone a dream! Highly recommend! Avoided Apple Store and Verizon!

- Cheyenne Booth

This is a great place to do business with, they explain everything in detail, their prices are very reasonable, and they do the job very quickly. They even do extra things like come out to the car and bring the computer in for you. I'm so glad my friend recommended me to deal with this place. And the service person was very friendly. I will come back.

- Henry Milowski