uBreakiFix - Phone and Computer Repair

Initially, I had to stop myself from practicing ageism... the technician @WhitePointMall looked barely outta high school. Christian S. informed that he would have to place an order to replace my Samsung Galaxy S20 FE 5G screen, and he would call me when it was in stock. My cell was not working because of the crack on the screen, so I asked to please email me. The next day, Saturday afternoon, I received the email that it was in. I scheduled the earliest Monday 10 AM appointment. Christian S. told me to return in two hours and sure enough... my cellphone was ready and waiting, as promised. My cellphone is back to new performance. Christian, thank you for your highly trained professionalism. I will recommend UBreakIFix by Asurian and would be a returning customer if the need be.

- Carol Simmons

I think they need some sort of supervision at this site in college piont queens. There were 2 young men that seemed to not want to do any work. They told me that it would take 4-5 days to fix a simple HDMI port on my sons PS5. Then after waiting I had to call for an update and was told that they could not fix it. SMH, I picked it up and took it somewhere else where they fixed it in a few hours. I would not be going back or recommending this place to anyone.

- Jonathan Polanco

Great place to always figure out what is wrong with your phone. They are quick, easy, and just give you honest feedback, and are never pushy in forcing anything they just tell you give you the options and let you decide. Great place for any phone issues.

- Alexander Remund

Love the repair, came in with a broken iPhone 11 and it was done in about 35 minutes pretty fast.

- darling alvarez

Great experience with the manager Leo. He is so helpful and professional. He goes above and beyond for his customers. I tried to fix my phone through my phone insurance, the insurance company asked for so many documents. Leo help me again and again without hesitation. I recommend this store to anyone

- Cindy Ho