Business Hours
Business Overview
Computer SOS Inc. is a computer repair shop that gets mixed reviews on customer service, though some employees are praised for their technical skill. Customers have reported positive experiences with computer repairs, specifically desktop and laptop fixes. There are mentions of both high and low customer service experiences, so results may vary.
Services Offered
Most Recent Reviews
Brought my laptop in for emergency repairs and was told it would be dealt with later in the day. Didn't hear back from them by 10am the next day, so I called and nobody answered so I left a message. After another hour I called again with the same results so I drove there to see what the story was. I was told in a unpleasant fashion that they didn't were too busy to look at it and were also too busy to even call me. Worst customer service I have ever experienced.
- Glen Kauffman
I brought my desktop computer to Computer SOS (Cleveland Drive) in December 2023 thinking they would tell me it was a lost cause. Technician Scott worked his magic, and it is now working as good as new. I would highly recommend!
- David Traina
Scott helped me repair my old computer at a reasonable price. Great place, great service, and save you money. Not like the larger store who don't care about the customer, just the bottom dollar.
- Kevin Buckley
I'd give ZERO if I could. Horrible customer service with Magento/Counterpoint integration. I've had the unfortunate experience in dealing with them for 4+ years because I was locked in with Counterpoint. Have lost $1000s in sales due to their incompetence with Magento and inability to debug and make simple corrections to the site. Counterpoint users DO NOT USE this company.
- 123 abv
The employees are professional and clearly know what they're doing, so they are worth the price. I recently had a device fixed, and it feels as goo as new! There was one employee who made us rather uncomfortable, like we were a nuisance, but for the most part, everyone was helpful and pleasant. Definitely intend to return here if I have any other devices in need of fixing in the future
- zingodoom