Computers By Mark

Recently ran into an issue with the fans in my PC laptop, which were making loud grinding noises, and brought my computer in to Mark. Mark was quick to respond and promptly took a look to diagnose the issue as well as literally clean my laptop interior of dust as well as software, for a very fair price. Being an older laptop, the fans were close to failure. So, with Mark's help, I ordered new fans (and I figured I'd upgrade my RAM as well while replacing the fans) and once they were in hand, Mark was very prompt to get them installed. My laptop has been running great since. So i would highly recommend Mark's services as he is not only professional but a nice guy as well. He was very upfront with pricing and information. If I run into computer issues in the future, I will certainly use Mark's services again

- Frank Bova

Mark is the most remarkable tech repair expert I have ever met. He sincerely cares about doing the best job at the most reasonable prices. He will text the steps he is using to repair your computer making sure that you understand what he is doing. He gives accurate repair estimates and will stick by them so there are no surprises when he is finished. He is personable and a pleasure to work with. I am truly fortunate to have found him and in this day of such reliance on computers for just about every aspect of our lives, I know I have a reliable person who has my back if anything should go wrong.

- Neil Chan

I called Mark about a broken USB-C port on a computer keyboard. He asked me for some details and a day or 2 later he emailed me with all the information he needed on the keyboard and just asked me to purchase the piece. I bought it, dropped it off with him, and later that day, it was ready. He taught me some things about it and was a very pleasant experience.

- Jahan Dadlani

Mark was able to recover photos and videos from my old family computer. He assured me there was no charge if he couldn’t, he kept me updated the entire time and within two days was able to pass them onto a usb! Very professional and kind!

- Adriana Rivera

I met Mark two years ago through a Google search for computer services in Brooklyn; I live in New Jersey, but wanted someone to help my mother who was then 85 years old. I wanted to replace her very old computer, which was on its last legs, and buy her an all-in-one desktop. I was looking for someone who could give me an opinion on what to buy and then of course to go to her apartment in Brighton Beach, do the install, and spend some time working with her to show her how to use it. From the first conversation, I knew Mark was the guy. He was extremely friendly and very helpful in making the best choice for my mom. Once the desktop was delivered, Mark went to my mom’s apartment and spent countless hours there. She lives in a pre-war building, and there were some wire/connectivity issues, but he got around all that, and it was well past midnight before he was done, but too late to spend time with my mom to show her how to use it. He came back the next day to check everything, and not only to spend time with her, but he also suggested one of my mom’s neighbors, who she mentioned helps her out with various things, to come and sit in with the tutorial he was going to give. My mom is now 89 years old, and he still doesn’t mind if she calls him from time to time with a question. Not long after working with my mother, I engaged Mark’s services to do a complete overhaul of the computer in my Long Island office. He traveled there, did a total upgrade, and then worked with my office manager to show her the changes, how to access her documents, etc., and so forth. He also has worked remotely with that manager on several occasions when she’s had technical issues or just to answer “how to” questions. I, too, have had him remote into my desktop in my NJ office on a few occasions to assist me. Mark has been a great asset to my business. I have gotten to know him quite well, and as a business owner, I especially appreciate his honesty and integrity. He’s the real deal.

- Lori Boxer