Business Hours
Business Overview
Staples in the Bronx receives mixed reviews, with some customers praising the printing services and staff, while others complain about long wait times and poor service related to Amazon returns. The store appears to be understaffed, leading to issues with printer availability and slow service. Negative experiences often involve delays and unhelpful employees, particularly at the UPS/Amazon drop-off counter.
Services Offered
Most Recent Reviews
I came for an Amazon return and the line was EXTREMELY LONG. First of all, the specific area they have for Amazon returns is completed deserted. Everyone was waiting at the UPS line. Their reasoning for the line being so long was because "There's only one person working. Yet, there's 3 other employees standing around. It takes 3 seconds to slap a sticker on the package, and scan it. Just unacceptable and disappointing.
- Sequoia
Was there this week, they cannot print the return receipt because they don’t have ink for the printer. I had to take a picture of the screen This place is so short of staff and cheap by trying to cut back on employees time Every time you go to drop an Amazon package. They are just lazy to take your package. THEIR EXCUSE IS THE SYSTEM IS DOWN. THE PERSON WHO TO SCAN THE PACKAGE IS NOT HERE.They do not want to work. Amazon needs to do better at this location. At 8.29 am and only one cashier is here
- Ricky R
This past week I was working on a project that involved printing needs. Terence and Adea, at the Pelham Parkway location were amazing!!! They were both very patient and worked through all my questions with clarity. They made sure the product was exactly what I wanted and made necessary changes to improve the finished product! As they waited on me they continued to serve others who were picking up print orders. I felt that I was a priority to them, as well as the other customers. I could not recommend them more highly and will continue to have my printing needs filled here. Thank you for your exemplary customer service!!!
- Joanne Miller
Had an amazing experience at the photo and copy center at this location. One of the workers Destiny was a sweetheart and made my poster for an event within 10 mins. She was so kind and helpful.
- sharmila malik
Called 3 times to make sure my print order was ready as I only had a 30 mini lunch break to grab them. When I arrived the woman at the print counter simply told me the machine had jammed and walked away to handle the UPS desk. After waiting 10 minutes for her to return she told me it would be another hour. Save your time and money and go some place reliable.
- Sarah Moore