Business Hours

Monday
11AM-8PM
Tuesday
11AM-8PM
Wednesday
11AM-8PM
Thursday
11AM-8PM
Friday
11AM-8PM
Saturday
11AM-8PM
Sunday
11AM-8PM

Business Overview

Geek Squad in the Bronx appears to offer computer and device repair services. Customer experiences vary widely, with some reporting positive outcomes, while others describe negative interactions and misleading information. The reviews suggest a need for improved customer service and adherence to stated policies.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

2 years ago

The worst place in the universe. They will lie and will do whatever it takes to rob you in broad day light. Read my experience with them below to understand what happened. They call themselves “Geek Squad”. More like “horrible squad”. I know my store is it’s a little longer. But it’s worth it. Just want to share this experience so the world know horrible these people are treating Apple’s customers. I scheduled an appointment with apple online to visit this place so I could get my battery replaced. Went to the location, was asked to wait for about 10 min. I waited patiently. They looked at my phone, then they say according to Apple’s policy, we can’t replace battery alone, we must replaced the screen. And that’ll cost you around $349. I thought to myself “wtf?” Mind you, I spoke with Apple and a representative stated that’s not part of Apple’s policy. I, then respectfully asked those Geek Squad guys to show me Apple’s policy that they’re referring to. The cashier brought his boss who was so mean and rude and directly stated that they cannot partially serviced me. Additionally, he suggested that they’re refusing to partially service me for no reason and it’s not part of Apple’s policy. I was frustrated at the experience and refused to argue with them any further. If you’re an apple customer or required apple support for your phone, don’t go there. Not worth anybody’s time.

- Adam Hassaballah

6 years ago

Great experience! Mr. Karell Abdul worked on my PC and managed to fix everything and exceeded my expectations. Moreover, the work was fairly priced. I am now a fan of Geek Squad. Will do business with again. Thanks.

- Joseph

2 years ago

Misinformation!!! Had an appointment to fix my son PlayStation. They failed to mention that they don’t fix systems unless you have a warranty on them. Could’ve saved a trip.

- Ms. K

6 years ago

Great, attentive service & professionalism. In one week they solved the problem I had. Thanks, Geek Squad!

- Carlos E. Gómez

5 years ago

Stop Playing Their The Best Of The Best Got To Love There Skills I Love Them Like Good Cook Food Geek Squad 👍❤🤣✌

- Ethel McCrre