Eyemax Computer Geeks In Town - Network Support Technician in Albany NY

Absolutely recommend computer repairs here if you need a quick fix. I called right after my parrot decided to try and eat my MacBook Pro screen. Zach helped me out and told me he could have it fixed in less than 24hrs at a very reasonable price! Amazing turnaround time, reasonably priced, and Zach was very friendly and helpful! Thanks for all the help! Pics are a before and after. Looks like new!

- Hail O'Donnell

I had an issue with my desktop PC dying during use. Computer Geeks got me in that same morning and quickly diagnosed the issue. The unbranded PSU had failed, taking out my unbranded liquid cooling system and my 3080 Ti in the process. He quickly replaced the PSU and liquid cooling system with quality branded components, and I sent my GPU back to the manufacturer because it was still under warranty. Gigabyte replaced it with a 4070 Ti Super. Now my gaming rig is back and better than ever, and I no longer have to worry major components failing because they’re poor quality. I especially appreciated the quick communication via text messages any time he had an update on what he found during testing. I highly recommend this shop for anyone with short notice breakdowns in particular. The convenient location is easy to get to, and the parking in back means you’re not moving expensive electronics to and from your car in front of a bunch of people passing by. I waited a couple months before writing this review, and can confirm the PC has been running smoothly, quietly, and at cool temperatures with no further issues.

- Antonio Mandurano

Zack was most helpful with my computer. I called Eyemax and he was able to see me that day. I actually had to replace it and Zack recommended a replacement one. Once I brought the new laptop to him, it took less than 24 hours to clone my hard drive. and I was back in business. Zack took the time to go over everything with me. Zack was very professional and very nice. I would highly recommend Eyemax. Kris B.

- Kristine Burns

I never leave reviews, but this was something else. After dropping off my PC, he couldn’t diagnose the issue after 24 hours but quoted a $200-$250 repair fee anyway. He also said he was going to be taking my PC apart without approval just to “look into it more.” When I asked for an update after 24 hours (in which he never contacted me), he was rude and accusatory, saying, “Why did you bring it in wasting my time, if you don’t want to pay?” I simply asked for a diagnosis update after 24 hours had passed, to which his response was “why are you wasting my time if you don’t want me to fix it?!” Then he quotes me $250 charge without even knowing the issue! So was he going to make fixes without my approval and then charge me later on as well?! I felt pressured and uncomfortable. Do yourself a favor and avoid this shop—it was frustrating, unprofessional, and I’m concerned about the potential damage to my system if I let him continue working on it or if he did something to it already! Lastly, the owner Sunil Zach claimed to be open 24/7, but when I called on a Sunday and we agreed he would call me an hour later, he made me wait two more hours after which I was told to come in. The entire visit at his shop he was dismissive and rude. The last straw was yelling at me on the phone when I ask you don’t make fixes without my approval if you know the problem. I’m shocked at the outstanding reviews bc I had none of this. EDIT: REPLY My issue was very clear—I needed my PC diagnosed and fixed. Instead of giving me a proper diagnosis WITHIN 24 HOURS, you told me i haven’t found the issue yet, but it would be $200 minimum. When I asked for an update on diagnostic and requested you let me know what you find before making changes you became rude and dismissive, saying, “Why did you bring it in if you don’t want to pay?” When all I asked was a diagnostic update after 24 hours If you have a backlog and staffing issues, you should inform customers before taking their devices in. The reason for my review is simple: poor communication, rudeness, and an unclear pricing model. A good business earns trust through transparency and professionalism—not by making excuses when you couldn’t figure out the issue. Posting those AI pictures on social media of your imaginary team and working from your home it’s clear you are a one man band that false advertises. Simply put you couldn’t diagnose within 24 hrs and got agitated at customer when he asked for an update!

- ibrahim asif

I am delighted to recommend Eyemax computer for their exceptional service in resolving my computer issue. After an unexpected accident left my computer inoperable, I was in a state of panic, specifically since it was the weekend. Thankfully, Eyemax was open (24/7) and Zach, the owner, promptly responded to my call on a Sunday. Zach displayed remarkable expertise, swiftly diagnosing and fixing the problem, ensuring minimum disruption to my work. My entire experience was pleasant and stress-free. I am grateful to Zach and Eyemax computer for their outstanding service and will not hesitate to consult them for any future technical needs.

- Alok Srivastava