Apple Crossgates

Huge store with all the latest products and tech support needed. Love the aesthetic design of being a huge open space to accommodate people. Always an active crowd there. Definitely worth checking out to see latest tech and get support.

- Brett A. Scudder

The service was excellent! Special thanks to the uncle who runs another clothing store in the mall! When we went to the bathroom, he personally took us to his store and opened the door for us! The Apple store has a full range of mobile phones and is cheaper than other places!

- Sophia Cavo

I waited almost an hour after setting up an appointment to have my phone screen replaced and being checked in before anyone came to ask if I was being helped. The store wasn’t very busy and several employees were standing around before someone stopped to speak to me. The employee notified me the individual who checked me in “did not mark me as being there.” He then went to help get me started when he notified me “their system was down” and he would have to reschedule me (apparently that part of the system worked just fine). All the while his manager kept her head down buried in her tablet. DONT BOTHER.

- D K

I had a pretty mixed experience when I came in to buy a laptop. There was one really nice woman who made checkout easy and pleasant, but on two separate occasions, I felt like I was being condescended to and treated like a bother. It was frustrating, especially since I was trying to buy a pretty expensive laptop for work. I wish the experience had felt more welcoming overall. I will not be returning to this location.

- Chai Landau

I have a new Ipad, which suddenly couldn’t turn on after i charge overnight. The staff told me they dont know the reason why it’s dead and ask me to buy a new one as my current ipad is $0 for trading. But it’s the hardware issue from Apple!!! Where is the “Best CS Phone Brand” now?

- Kieu Dang Van