Business Hours
Business Overview
Computer Avenue offers solutions and service. Customers often praise the staff's expertise and the service's efficiency. This business is known for quick, reliable repairs and has a reputation for excellent customer service, but they are willing to mention the business, which also offers sales of computer related accessories.
Services Offered
Most Recent Reviews
thank you Computer Avenue team for helping me outfit our shop crew with a new printer and all in one PC so that they can be more productive and efficient! You had the perfect solution for us at the perfect price and we appreciate your expertise and guidance!
- T.J. Cooper
We've been having issues with our computer for some time. Damon took time to assist the issues and his wife always made sure to keep us posted on the progress while they had our computer. They always go above and beyond to exceed customer service. Highly recommend them to anyone that is looking for a computer place you can trust. Will continue to use them for our computer trouble. Thank you guys for everything!
- Taylor Gonzalez
The lady that works at Computer Avenue in Carlsbad, NM was incredibly rude, she should not interface with potential clients unless it’s her job to drive them away. I use my computer to make a living so I asked to bring it in when the shell arrived and how long it would take to replace the shell. She said I couldn’t do that because they jump between projects and she flat out refused to give me any sort of a time-frame for the same reason. I don’t understand why my computer needs to sit there if the part isn’t there to repair it. She then said that I could pay a $150 emergency fee but wouldn’t say what the time-frame would be if this fee was paid and that she wasn’t going to explain their work flow to me. I don’t understand why she refused to give an estimated time-frame without explaining their work flow or why anyone would pay an emergency fee when they still have no time-frame and no idea of the time difference with the fee. I then asked if she knew of any other computer repair stores in town and she refused to answer this question as well. She had a nasty tone, continually spoke over me and was condescending throughout the entire interaction. I will never consider using or recommending Computer Avenue again as long as she works there. It’s unfortunate that I can’t give negative stars for this horrific customer service.
- Lacey Flores
I had just received a desktop from work and I needed a converter for it to show video. I called the store first to see if they carried them and I was told yes. So I went to pick one up since I couldn't wait for the item to come in from Amazon. When I got home I plugged in the converter (display port to HDMI) and it worked out great. The lady in the store was super nice and very professional.
- René Cabrera
This was my 2nd visit there. I dealt with Dylan both times, he was great. He had my sons computer done the same day and my daughters the next. Awesome customer service and I will go back there again if needed in the future. I highly recommend Computer Avenue.
- Ashlee melendrez