Phone Fix Place

I had an excellent experience at this repair shop! They fixed my iPhone screen perfectly and even helped me with my camera issue for free. The customer service was outstanding—friendly, professional, and genuinely helpful. It was such a breath of fresh air to deal with someone so kind and accommodating. Highly recommend this place for any phone repairs!

- Emma Ortega

It's a great place to go to when you need a quick Fix! *Pun intended* This place of business is very professional, not to mention the fantastic customer service! The prices are better than most places in town, especially for the great work they do! A special shout out to Stephen for being a great worker under pressure!

- TrippinXT

Overall a pleasant experience! I was quoted a fair price for my screen repair on my S23 ultra phone and they were able to get it done under an hour. Everyone was very nice and welcoming.

- Julie Huynh

Great service. I came in and was greeted by the friendly staff. Needed my screen worked on, they gave me options and did the work while I waited. I highly recommend them

- Bain Cochran

I called to tell them what was wrong with my phone. They quoted me the price to fix it, and it was very reasonable (ear speaker cleaning and charging port). They said it would be ready in 3 hours. When I showed at the store the following morning and she created my ticket, it was significantly more than she had quoted me. She wasn’t sure why it was more, but said that was the price. She did say she would take $10 off for the miscommunication. She told me it would be ready in 3 hours. I never heard from her all day until I called before closing. Apparently she had issues replacing the port and wanted to keep my phone for the next technician to look at. The following day, no one answered the phone until after lunch and he claimed she never left him notes so he hadn’t touched my phone. I told him what he needed and he said he would get on it. For the rest of the evening, I never heard anything so called before closing once again. He said he worked on it for 5 hours and wasn’t able to replace the charging port. Once again, he wanted a third technician to see it the following day. I called first thing and talked to this technician. He said he had notes and would get on it. By lunch it was fixed, and he told me he did the same thing the first two technicians had already done and it was working fine. The charging port they put in wasn’t compatible with my battery so they replaced the battery too. When I went to pick up, I explained they had my phone 3 days for a 3 hour fix and he said he didn’t know why the other technicians had trouble (seems like they need more training as they are not able to do simple repairs). Additionally, I told him I was quoted a different price than it rang up. He was aware of the issue. Apparently they have a price sheet they look at when you call, but when they ring you up in the POS system, it’s actually a lot more expensive. This is very poor business practice. With all of these troubles, he still charged me the full price for what I was quoted over the phone for the port replacement, but gave me the cleaning for “free”. Also, this new batter they put it is very weak, I blow through the charge on it, and apple says it is not a genuine battery. I guess I have knockoff parts now that still cost me $100. I question this business’ morals and competence. Highly NOT recommended.

- Brandon Underwood