Business Hours
Business Overview
Apple Short Hills, the business, is a local tech shop that provides exceptional service. It offers comprehensive repair services for all Apple products, including iPhones, iPads, and MacBooks. Customers describe the staff as being helpful, and quick, and offering support.
Services Offered
Most Recent Reviews
I came last Friday because I couldn’t connect my phone to my Apple Watch and every time I come in Pete is always so patient and helpful. He was able to help me and I was in and out quickly. Pete is the best!
- Eden Sebhatu
It may be obvious to review the Apple Store … the experience is so good, but … we have recently had exceptionally good experiences with the Genius Bar at this location … we were addressing some “deferred maintenance” and preparing several older and outdated machines for recycling and wanting to safeguard “keepsake” files as part of the process … the Genus Bar folks were outstanding … competent and friendly, and generous with advice and guidance on iMac, MacBook, iPad, and iPhones. We are grateful for the help and the great experience.
- Dave
Came here yesterday to replace my original chargers that came with some of my Apple products. They told me that I would either have to buy new ones or provide a receipt that showed I bought within under a year. Even though I came probably 2 or 3 years ago and they were able to make the switch with no hesitation. They claim that this has always been the policy but I don’t think so. Manager was nice but not willing to work with me. I will not be returning or buying any Apple products anymore. As a loyal apple customer who has invested in many Apple products l expected better support.
- Jardeen Nervais
Every time I’ve come to this location, the team members have always been pleasant and ready to help me in any way they can. They understand what good customer service is and I greatly appreciate that, especially when I’m short on time and stressed about a technology issue.
- Jordana Levine
If I could give 10 stars I would. I walked in to exchange my phone for new one on Black Friday. The store was packed with wall to wall people. I thought- what was I thinking"? However, it took longer to park than it did to do everything. We were immediately greeted by Naomi who was incredible. She was quick- and one of the most knowledgeable sales rep I ever met. She was patient- not pushy- and So very informative & helpful. Her supervisor Terry too was just amazing. He couldn't have been any more helpful and continuously checked on us to see if there was anything else he could do. I actually thought he was a manger. They told me he's been there 15 years and actually should be because he's THAT good! It turned 2:00 and Naomi shift had ended. She politely turned us over to Evelyn to finish up the last of the download and feature instructions. She too was over and above. I can't say enough about the team there in SH. Kudos to Apple for running a well oiled machine at this location! These three employees need a shout out. As stated it took longer to park then to do what they did for us! Thank you again! I'll be back!
- Debra Santora