Tech Depot Of Saddle Brook

This place is the worst. I brought my mom's PC on Saturday 2/15 to run a diagnostic. Dan right off the bat said the pc was old and will replace it with a better cpu,etc and move my mom's documents and photos. He said he will get the new pc ready the same day but i had plans so I said I can pick it up on Monday (President's Day). He finally calls me and says that the pc had a failing hard drive. Why didn't Nick tell me that on Saturday when I call with additional questions. Note to self- i should have tried to diagnose the issues beforehand. I told Dan this is such a big disappointment and not paying . PICKED UP THE ORIGINAL PC. I will try to figure it out myself or go to Best Buy Geek Squad for assistance. Dan and Nick are all fluff. Never believe these reviews or referral from a friend

- jeanne reyes

Went in looking for help with some of my old laptops. Was able to walk out with an upgrade for a great price thanks to the wonderful, nice, and very helpful staff. Love the vibe, the staff is genuinely good and honest.

- Jarrett Krugel

This is the go-to place for all your technology needs! Whether it be looking for a new device or needing a repair or backup, these guys definitely know what they’re doing and are always reasonable. I couldn’t recommend a better quality business!

- Samantha L

Worked with Dan and Andre who helped identify the part needed to fix my husband’s laptop. They assessed it on the spot and got it all fixed within a week. It would have been faster if the part came sooner. Great operation and great folks working here.

- Einat Naveh

Had a wonderful experience in the beginning, he was able to fix issues with my iphone and my laptop. Then I had him transfer all my photos and memory to my external hard drive so i can free up space on my iMac. Boy was that a mistake. Not only did it takes months for him to have it finished, but throughout the waiting period he would always extend another week after he told me it was time for me to pick it up. Thats not the best part... when I finally received my imac he told me that all the photos and memory was transferred to my hard drive. all in all ok cool, i mean after waiting months for this simple one week process to finish I didn't even question it. When i opened up my hard drive to see what was on it. I wanted to check on the pics I had that i wanted to keep on the imac, Upon searching the jungle of folders on the hard drive, I saw photos and videos of complete strangers ive never seen before. I dont know what happened but all my photos and videos were scattered all throughout the folders, its been almost a year and i still avoid going through my hard drive because i know i will come across a strangers video or photo, i even encountered adult videos that were stored that ive never seen before. Granted I take full responsibility for not going back to the store and asking WTF, I just didnt want to deal with Dan again and figured it was an experience that ended a business relationship for good.

- Victor Urgiles