Business Hours
Business Overview
Geek Squad in Paramus, NJ, provides computer repair services, but customer experiences seem mixed. Some customers report issues with appointments, rude staff, and parts availability. Other customers report positive interactions and successful repairs, praising helpfulness and expertise.
Services Offered
Most Recent Reviews
Made an appointment to fix a cracked iphone screen since they were more convenient than the Apple store. Had the appointment, showed up, and after 25 minutes of working on my phone, I was told that they didn't have the part in stock and I should just make an appointment at the Apple store. Save your time and avoid aggravation - if you need an apple product fixed, go straight to an Apple store. Same prices as Geek Squad but they can actually get the work done.
- Brian S Cohen
I came to pick my laptop up today and saw two geek squad members working in their respective part of the store. One was busy with a customer while another came toward me; I told him that I needed to pick my laptop up, which should have taken no more than five minutes. He was extremely rude and told me "I'm off hours" three times while nonchalantly walking away to "do something". He barely let me speak, because he apparently couldn't be bothered and wasn't interested in working. It ended up taking an hour and this same parasite said "now I'm ready to help you" after complaining about coming in an hour early. The cherry on top was that he gave me my laptop completely uncharged, so I had further to wait for him to charge it and he barely could do that. Thus, I had little time to check if each feature worked properly on my laptop. This communicates to me a lack of a sense of service and a disregard for someone who paid Geek Squad respect and money. Don't reward these people; they clearly don't care and don't deserve a cent.
- The Socrates of Athens
We just went to geek squad because we had a problem with something that we bought. Angela Kliks help us right away, she was very honest with us and gave us the best option! Such a good service! 🥰
- Salua Zavala
In store or online highly recommend Geek Squad at Best Buy. I've taken my laptop in for analysis when it wouldn't boot so they couldn't connect remote. Geek Squad fixed the issue in a short time.
- Rotha Maddox
They were extremely helpful, knowledgeable, patient, offered advice on purchasing an hp lap top without trying to get me to purchase more than I needed. It is rare to find such great people that actually enjoy what they do.
- Laraine Bosch