Business Hours
Business Overview
Geek Squad in Bridgewater, NJ, receives mixed reviews regarding their services and pricing. Customers have reported issues with laptop repairs, including battery replacements and complex hardware diagnostics. Some reviews highlight positive interactions with specific employees, while others express dissatisfaction with costs and turnaround times.
Services Offered
Most Recent Reviews
I gave Geek Squad my laptop to replace the battery. They didn't replace my laptop's battery all while they kept my $81 bucks. For all I know they didn't even try to fix my laptop. Honestly ridiculous. I still want my refund.
- Lizzy Buzz
Save your money and don't come for repairs for laptops. HP states geek squad as authorized service center but they are incompetent in diagnosing or fixing the device anything more than software related. I was maliciously pushed a total membership ($190) for a repair. When the device wasn't repaired, I was asked for additional costs ($90 - not accounting to parts) to send the device to a service center. Lesson learned.
- Pretzel 1923
Jah was extremely helpful and technically knowledgeable. Very kind and patient, too. He also showed me additional hardware I would need to set up a home office.
- Lisa Goldfarb
Charges $170 for a diagnostic test in your devices. Complete rip off and their turn around time to fix your device is almost a month.
- cj logiudice
Bobby was really professional and helpful. Unfortunately phone support could have gone over cost structure. $99 per pice of tech or $200 plan. $300 seems high to diagnose 3 ram chips. My sense is if I had brought them in my PC it would have been $99. Sorry, probably wouldn't try geek squad again.
- wade c