Staples

Joann the asst store manager and her colleague Vincent P. are the most kindest, most helpful and most patient people I have EVER met. I am not the most techy person and I need a lot of help and most places I go people are in patient and not very nice but with them I never felt any of those things I never felt rushed. staples has my business for life because of these two people I feel like I have made two new friends that's how kind they were to me I really CAN NOT say enough about them thank you oh and did I say knowledgeable and trustworthy too thank you guys again and again your help and guidance was appreciated more than you know

- diane walton

I recently visited Bloomfield, NJ Staples (1/18/25) with high hopes of getting some office supplies, but my experience was unfortunately marred by the lack of service from the associates. From the moment I walked in, it was clear that customer service wasn't a priority for the staff on duty. At the checkout, the experience didn’t improve. The cashier seemed distracted and walked away to assist an associate before completing my purchase. Another associate came over and asked if I wanted to purchase the items and appeared puzzled as I responded with the sales receipt in hand that I had already paid for the supplies. I was waiting for the associate to remove my purchase from the secure ink cartridges casings. Customer service is a crucial element for any store, and unfortunately, the associates at this location seemed disengaged and unmotivated to assist customers. I understand that everyone has off days, but when you consistently receive poor service, it leaves a lasting negative impression. Hopefully, Staples can address this issue with their training and expectations for associate behavior, as it's not just about the products – customer experience matters too. Until then, I’m considering other options for my office supply needs.

- Nadia Khan

Girl with dreads and glasses was extremely rude/passive aggressive and seemed happy not being able to help because in her words she has no help. I literally needed 20 black and white copies, I was here last Friday and it took an employee less than 3 minutes to do it. The self printers weren't printing them the correct way. She could've easily done it but I saw her turn away 3-4 customers because in her words she's the only one there. So if that's company policy, you need to tell that to your customers before they take 20 minutes drives here. Super unprofessional

- AD Cabral

I'm here in staples in the Amazon line and one girl doing it all while her other co workers stand and and laugh and joke not help her get the line down. Not great customer service or team work on there behalf. Management should teach their employees how team work works.

- Irish Colleen,

Be careful dropping off packages here. Have had a Christmas gift stolen dropping off with UPS a few years back. I also had to return a HP laptop and I used the FedEx drop box. Someone at fedex replaced my laptop with water bottles and stole it. Only remembering to write this review cause yet again someone from FedEx stole an order of mine.

- Sleepy Jay