Apex Computer (Nashua , NH)

The man who is most often at the front counter or handling phone calls is extremely impatient and last time I came in and calmly and gently explained I was looking for a cpu cooling upgrade he started venting to me about all the stuff he has going on and I got the feeling that he didn't want to help me and I shouldn't come back. I can empathize with busy workers but don't take it out on a customer who was treating you with respect.

- Sanguine Paradise

The following comment is only my personal experience with Apex computer repair service ONLY and does not reflect the quality of other services from Apex computer. This is one of the worst experience as a customer since I came to united states. 1. Not being clear of what service they are providing. When I carried my computer to them. They said $49 for diagnosis for each system. Did not say what this $49 will include, only said it is for detect what is wrong with the computer. It turns out that $49 is only for detecting is motherboard broken, graphic card broken. I described the motherboard issue at the beginning when I bring them here, but the they seems not patient and disrupted me half way. 2. Give one a feeling they don't want to waste time on my system because they are cheap. When they gave me feedback by phone call of what is wrong with my systems. They only gave me price quote for my laptop, not the desktop. When I called them the second day want to know the quote they said they put it back and will charge me extra labor fee to replace it. When I pick my systems up, I asked which part of motherboard failed, now they say they don't do component level testing and laughed that component level testing is more expensive than my system. 3. Leave job unfinished. Please see the picture of my laptop. It is the condition when my laptop got back to me. Left not cleaned and back panel not installed. This is also the major reason I give them 1 star. Good lesson learned: if you computer failed, just buy parts yourself in local microcenter or sell it for parts. Not to send it to this store and spend money buy unpleasant for yourself.

- Qisen Luan

I love Apex Computer because they will go out of their way to help you with all you PC needs. Wicky the owner went above and beyond to help me get my graphics card (RTX 3060) on top of my other parts I needed. They are very knowledgeable about the products, building and repairing PC's. Maurice is the Tech at this location and he is amazing at his job with many years of experience. I would highly recommend this store for all your PC needs, fair prices and top notch quality work! Don't go anywhere else for your needs, Apex is the one stop shop!

- Gus Graffeo

I normally don't bother with reviews unless its to provide GOOD feedback however my recent interaction changed my mind. I went to get my Identity verified for a job and was unsure if I was in the right place and wanted to be sure….considering the sensitivity of the info. However I met with a rude desk attendant who wanted nothing to do with me. The interaction took a mere 5-10 minutes however the employee was so rude during its entirety that I felt it needed to be expressed with my clearly visible distaste towards his attitude. If this process is ever required again Ill drive further to another site.

- Alden Graham

I was lucky to find Apex computer repair store, I have read great reviews about their service, and I found it true. Great customer service, and they did perfect job to fix my laptop and now it is functioning great like brand new. Wicky met me at the store and listened to my long story to explain my computer issue, and gave me his first impression about the problem and it came to be correct, he gave me an estimate price when I dropped my laptop and came to be also correct at the end. they completed the work within few days with a good price compared to others. I would recommend Apex computer repair, store and I will definitely go back for any issues with my computer in the future.. Thanks to Wicky and his great team.

- Reem Shafeh