Business Hours
Business Overview
Reno Laptop Repair is a local business offering computer repair services. Customer experiences vary, with some praising the speed, affordability, and communication, while others have reported poor quality repairs and unmet expectations. The business seems to handle various laptop issues, including screen replacements and general repairs, and some customers have reported positive experiences.
Services Offered
Most Recent Reviews
Terrible screen replacement on a MacBook Pro. When my wife picked up the computer, there was obvious glue residue all around the outside of the screen. When she asked about it, the sales person stated he didn’t know and said it was there when the computer was dropped off. She brought it home and I have had to use acetone to try and remove. Total amateur job, would not recommend.
- Dave O'Mahony
Staff was easy to talk to regarding my laptop issues. Knowledgeable and answered all my questions and concerns. Kept me informed and updated as to the processes needed to fix my computer, provided me with options and the pricing. The services I needed were quick and efficient. I had my laptop back in a day and a half. This is a family owed business and they provided great customer satisfaction.
- Kac D
Well they failed completely at repairing a laptop. They didn't have the part needed, so I paid for it to be ordered. I had a stipulation that the laptop had to be repaired same day as it is a doctors computer needed for patient care. I told them I'd be in three weeks later on a Monday for same day repair giving plenty of time for the ordered part to show. Went in today to drop off for repair, and I went in at end of day and picked up a still broken laptop. He seemed to have completely forgotten the same day stipulation and probably forgot to order the part. Also the second place I took it to said multiple screws were missing from inside the case, and this was it's first repair.
- Aaron M
Brought my laptop in after a about a year of waiting because I only knew of Geek Squad who rips you off by charging a couple hundred bucks just to find out what's wrong with it then gouges you again to fix whatever it is. The people at Reno Laptop Repair assessed my laptop for free and fixed it for just over $200! Absolutely Fantastic job guys! Couldn't be happier with the friendly, fast and affordable services you provided and will recommend your company anytime I get the change. Thank you so much!
- Kimberly Baccelli
This company was great, I would use their services again, and I do recommend their services to anyone! They provided me a quote on a cracked laptop screen; TSA had smashed my laptop at the Reno-Tahoe airport. I called for a quote, which they provided for free, and they were able to get me in quickly, provide me with an itemized repair quote, and were completely professional the entire time.
- Matthew Arms