Houston We Have A Problem - iPhone Repair

Been in a couple of times, really satisfied with the service and quality of work they do. Luis was very kind when I first walked in, got my phone in and 30 minutes later had already fixed the screen and got it back as new.

- Edgar

I've known Luis for a few years, and he's always been hardworking, reliable, and committed to excellence. If you’re looking for quality work and great service, Luis is definitely someone you can trust!

- Julian Saldana

Great customer service from Luis. He was very professional and easy to work with. He fixed my cell phone in a timely manner and I'm very happy how it turn out, thank you!

- Jaime Garcia

My issue was a cracked tablet screen. I dropped a star because when I left my tablet with them they couldn’t give me a ballpark time that it would be finished. At first saying it could be finished today or in a week or two. After I questioned this the person checked to see how many they had to work on and was able to conclude that I could probably get mine back today. I dropped another star because there is a spot underneath the screen. I did not notice this until I had gotten home. So it’s a bummer.

- Marissa

Went in to replace an iPhone 11 battery, no big deal got it done relatively quick and painless. Little did I know that these guys had super glued the new battery to the wireless charger inside the phone, instead of using the adhesive usually supplied on the battery. Explains why my phone battery charged up to only 75%. Also as a result of this, as soon as I used the wireless charger (which I was unaware was compromised by glue) it broke the phone battery again causing it to fail to hold a charge. Thankfully the guys at another shop I went to noticed and took these pics for me. The black pad in the pic is the wireless charger and the replacement battery they gave. When I took it in to another place the guys there were kind enough to send me pics of the “mess up”. You can see the black pad is missing chunks from where they glued the first replacement battery WITH GORILLA GLUE!!! As a result when the second shop lifted the battery, it ripped parts off of said charger. Also you’ll notice in the pic a blue film on the original replacement battery, this is what needs to be peeled to reveal the battery adhesive, the silver is the adhesive they added. Overall quick service, but it seems like maybe this place could use a once over on proper repair practice, not that it’s a life or death thing but now my phone cannot charge wirelessly thanks to this shop. 2/5 stars

- Evan Gresnick-Smith