uBreakiFix - Phone and Computer Repair

Great customer service! I had a broken screen and they were able to fix quickly within 2 hours. I believe my techs name was Rene he was awesome and a huge help!

- Arnold Avila

The techs at this store are awesome. Perfect repairs I go there for all my repairs. They have fixed our families phones, ipads, Desktop PC and a Laptop. Quick turn around at a good price.

- Jennifer Quante

Well i can't say enough bad things about what has taken place here in the last 2 weeks with this place. I will summarize with just today's events. I had made plans earlier in the week to make sure my phone could be fixed today. By making plans I mean I called ahead and made sure the insurance claim was made, the parts were in the store, that i had the first appiintment of the day and that i flew in to Vegas on the earliest flight available that day so I could get in as soon as they opened. And when I dropped off my phone, I asked again and reiterated that I needed the phone back today. The urgency was because I was leaving that night to go out of the country for 5 weeks. And I use my phone all day long, everyday to run my business. I was assured that I would have the phone back by 3pm. Keep in mind, the phone worked just fine other than the screen was cracked. Around 1pm I received a call from the store stating they couldn't fix the phone because there was a problem with the insurance claim. That they couldn't even start the repair because of it. And that i needed to call the insurance to straighten it out. Which I attempted to do. The insurance stated that there was no issue with the claim. The store still claimed there was. At this point, I just needed the phone fixed as it was getting late in the day. So I asked if they would just fix it, and i would pay for it myself. At first, they say yes and quoted me. I said, "Go ahead and fix it." But then they said they couldn't. They said the insurance wouldn't allow them to fix it????? At this point, I am now frustrated, i decided to just pick up the phone since they had not started on it because of the insurance claim, and the phone was still working when I dropped it off. When I got there, I discovered that they had indeed started working on it, and now the screen was no longer working. At which point, i lost my s@#t! I do believe they messed up the phone and didn't know how to fix it. Because we then called the insurance from their store and again they told them over the phone that there was nothing wrong with the claim and they even started a new claim in order to try to get the phone fixed. But all I got was road blocks from these guys. These guys are incompetent and had no remorse and offered no recourse for their blundering!!! The kid just stood behind the desk with a smirk on his face. And now I have no phone to run my business for the next 5 weeks other than my spare phone. Thank God I think ahead to cover the ignorance of others!

- Jeff Roe

UPDATE. This location is still the greatest. I purchased the electronics insurance and the policy works exactly how they described it to me. Alex has been helpful every time I came in for some services and explains everything in great detail which has been the most pleasant experience I can think of ( especially involving insurance). 10/10 Should use the services for the low monthly cost and this location for the 10/10 service they provide. Very helpful and fast service. Good vibes when entering this establishment. Answered all my questions and fixed my hijo's Nintendo switch in a week. Will go here again for my electronic problems and needs.

- Shon Sylvester

The place was great. Customer service was awesome very informative. I signed up for a membership and got great deals even without the membership, my initial repair. Was very Inexpensive They Did they repair within the hour

- dawn chandler