Abbott IT Services

(All the pictures were taken few days after the repair) I gave them my laptop to fix the hardware. They told me they could try to fix it without ordering new components (using glue) which they did. I picked up my laptop in a relatively better state. 3 days later one piece of my laptop simply fell off when I took my laptop out of my bag. Few days later.. I tried to open my laptop when I arrived in class.. I struggle because the frame of the screen was somewhat glued to my keyboard. The frame of my screen litterally came off with some other pieces.. my laptop literally was in a worse state after “the repair”. I showed it to some of my friends who were stunned. The guy literally made it worse. I contacted him again asking him to get a refund. He said and I quote. “It left the shop in as good of state as we could do without ordering parts, which would have added cost.” No accountability taken. He offered that I go back but.. no thanks. If they were not able to repair it without ordering parts they should’ve said so instead of literally DOING AN APPROXIMATIVE WORK BY USING GLUE AND MAKING IT WORSE THEN NO TAKING ACCOUNTABILITY BC “THEY DID ALL THEY COULD”. .. They did all they could to make it worse I can agree with that.. I was not expecting my laptop to be brand new. But I was not expecting to pay to cause more damage to it. They should’ve said that it was out of they scope. I decided to buy a new laptop. God bless.

- Ariana Mondiri

Brought my laptop in to get the fan replaced. While under there care and service. They broke my RGB keyboard. Owner admitted the keyboard worked when I dropped it off, but he is liable because I have to prove he broke it through gross negligence. He stated that he couldn't afford to eat the cost and do the right thing and repair the damage. Frankly, I wouldn't trust him to repair anything at this point. I would be wary of him doing anything with any piece of technology after my experience there.

- Joe Kammerer

Chris did a great job refreshing my 5+ year old laptop. He installed a new SSD, saved my old data, updated Windows and replaced the battery, all for less that $300. My old laptop works like new (even better than new!) Chris is great to work with and does good work for a reasonable price. I will be bringing more work to him and I highly recommend him!

- John Rogers

Chris and his team are very knowledgeable, and they were able to get my computer up and running. They added a new hard drive. I was very pleased with the customer service. And the informative conversation.

- Todd Keeling

I researched the heck out of a place in Omaha to bring my laptop for a new battery. I was so scared to leave it with someone. Chris did a great job, was very prompt and reasonably priced! Would recommend him! :)

- B