uBreakiFix - Phone and Computer Repair

I had a very great experience here. Was late to my appointment due to the weather, and had to wait, but I understand that's on me. I went to have my old phone looked at to get the charging port repaired for my girlfriend to use. The guy (I'm sorry I forgot your name) said he'd try to clean it first before trying to replace parts. After finding out a new charging board was about $399 (basically a new phone) I decided to get it cleaned and hope for the best. And that did the trick! He did such a great job and it was fast. He was very friendly and I highly recommend going here for a quick quality repair job on your phone. Even though I was late, I was there less than an half hour waiting in line and getting my phone fixed.

- Mike N

This place was phenomenal. Tyler was the epitome of professionalism and I had my galaxy z fold back in my hands in 3 hours with a brand new inner and outer screen as well as the back glass and a brand new battery. I am beyond satisfied.

- David Baldwin

This place is for claims thru Verizon. I really think there should be another place Verizon chooses to work with. The amount of disrespect I was shown through this process by this employee who refused to give me his name at uBreakiFix by Asurion was completely unnecessary. The floor assistant could’ve explained how they were used to working through the process. But he was set on the fact he wasn’t going to help me right then and there while I was the only customer in the store, but he still insisted I make an appointment. Then he threatened to call the cops on me when I was merely there to get a service I pay for. This guy got in my face by the door like he was going to put his hands on me and toss me out??? Like I wouldn’t suggest putting your hands on me mister, but I will be calling the store in the morning to report him to his superior.

- Jennifer Bruhn

Well done uBreakiFix This is perfection in customer service. Every other business should follow your lead and strive to achieve what you have done. This was the best customer service I have ever received period. I walked in with a broken screen S23 ultra and was greeted by an experienced friendly phone repair technician. He quickly took my info and had a tech start working on it. Was told it could take up to 3 hours to repair and would call me as soon as it was done. One hour later received a call that it was done. Upon entering the store the representative promptly handed me my phone and said the repair went great with OE parts used. I examined the phone and it is perfect. It looks and functions as new and I could not be happier. I will definitely be coming back for every phone repair in the future.

- Steve Ferguson

This place has fixed multiple devices for me. Always honest upfront. Last time couldn't recover my data due to damage but they definitely gave it their all which is really appreciated. Caleb (not sure spelling sorry man) helped me for drop off and pick up great on both! Even called for updates as I was told they would.

- Kiley Smith