RadioActive

I have been to RadioActive a few times now and each time I have such a great experience. They have fixed my laptop twice now and it didn't cost me very much at all. They are professional and smart!!

- Carrie Fennessy

The folks at Radio Active were super helpful in getting a set-up for the new year. I wanted to ‘go basic’ and they had just what I was looking for. The staff is friendly and knowledgeable and the prices are more than reasonable. The above is totally true and accurate, and full disclosure I received a $5 credit as part of writing this review.

- isaac hutton

My computer had very slow internet speeds. They fixed it and now my speed is fantastic. If you have a computer issue I recommend these guys to fix the problem.

- Tim Hubbard

Was a Red Dot Wireless customer for a long time it's a nice simple cheap (~$42/mo) phone plan. My family and I have had trouble reaching Radioactive/Red Dot over the phone lately. For example, I called on a Monday at 4pm, within their open hours, no one picked up and no one attempted to call me back the next day after I left voicemails. When I finally tried to leave Red Dot for another provider because of the lack of the customer service, the process was painstaking. I once highly recommended Radioactive & Red Dot Wireless, but the lack of quality customer service drove me away.

- M. S.

I took my laptop in with a broken charging port, and the replacement port for the repair. They held my computer for 3 weeks. I was given a reason as to why it was taking so long, a technician was "out sick" so I waited more. After another week of waiting I was told that my motherboard was bad and needed to be replaced and that the replacement cost would be "several hundreds of dollars" to do it and an enormous waiting time. They said they replaced the charging port and I picked it up after the "repairs". After examining the laptop, the original broken laptop charging port was still soldered to my motherboard and the replacement part was still in the sealed unopened bag. After confronting them about it, I was told the original technician who started work on my laptop had "walked out" and they had to pick up after him. I was refunded and hour of "misc services" and still charged $50. This business is not even close to being professional, they lie and decieve you and try to convince people they need drastic and expensive repairs without even doing anything to repair the problem in the first place. If I could give 0 stars I would. Absolutely horrible experience with this predatory company.

- SomeGuyInnaVan