eTech Solutions

My mom's phone somehow decided to lock her out a day ago. She never had a passcode before and when it asked for a pin number she was not able to get into her phone and it locked her out of everything. We knew eTech Solutions was in St. Charles and decided to give them a try. We were told by our phone provider to do a factory reset and all data would be lost. Jerry was able to reset my mom's phone and luckily pull some info and pictures from my mom's google account. We had tried to log in to her google account unsuccessfully because in order to log in her phone needed to be unlocked to receive a code. This soft locked us and we had no option to fix on our own. Jerry worked for over an hour and restored access to the phone, google account, and photos that were saved by google. He even stayed past closing time and told us to come back in a week to make sure the google account and phone were still properly recovered. Technology is getting more and more not user friendly and companies make it hard to recover things even when you can prove you own something or have account names and passwords. I believe Jerry understands that frustration and he showed his knowledge in trying to fix my mom's phone. He is well schooled in his trade and even through difficult circumstances he was able to produce a working phone from a locked out paper weight. From this experience I would trust him if I ever had any other phone related issues. I feel he has honesty, integrity, and genuinely cares about his business and customers. If anyone reads this review I would encourage you to give eTech Solutions a try if you are in need of any and all phone repair and recovery services. Thank you for your help Jerry and we appreciate all you have done for us!

- Taylor Atnip

I was pleased with the reviews for this business. I was in desperate need for cellphone repair. It was a Saturday...I waited 30 minutes past the posted open hours, as to not be that person at the door, when you're trying to open and get settled. Business was closed. To top it off, as I was leaving, (maybe in a slight huff), I scraped my side fender on a white pole in the parking lot. (That one was my fault, I suppose.) 🙄

- Dianne Siegfried

Thank you so much for your services. Jerry was very knowledgeable and communicated very well. He was able to give me a very fair price in fixing my Pixel 7. He also was honest about how things would work. Less than 24 hour turn around is great service. Trust him with any phone repair. You won't go wrong. AAA+++

- Kenny and Pam Reynolds

My phone carrier Consumer Cellar referred me to Jerry and I can't be thankful enough! Got a new phone and already had an issue with it. Jerry helped point me in the right direction! Very nice and respectful. Highly recommend!

- Brittany Myler

eTech Solutions is phenomenal! I have been here for repairs twice now, and both times have been stellar. Jerry is friendly, personable, knowledgable, and dedicated to his craft. You will not be disappointed! I highly recommend eTech Solutions for your repairs!

- Adam Valley