uBreakiFix - Phone and Computer Repair

Great customer service and very fast! They finished my screen replacement in an hour, the only issue was that one of the text to the primary phone didn't go though so I didn't know it was finished. But my own phone (the one being worked on) got the message at 12, which was an hour after we dropped it of. It even ended up being cheaper than I thought it would be! Highly recommend!

- Annaline Schieffer

This is the store in Ofallon, MO.....more than once I have depended on the people at this store and they have never let me down. They are kind enough to do minor things to my cell phone and laptop and not charge me. Ever last person working there are extremely nice and helpful. If they can't help you they give you places that might be able to. They fully explain what they are doing and what to expect. Thankfully I don't need their services a lot but when I do they all are amazing. Support this store you will not be disappointed.

- Cathy Howell

They quickly fixed my known screen issue with a Google Pixel 8 that was covered under Google's extended repair program. They did it quicker than estimated as well, which I appreciated! Thank you uBreakiFix

- Derek Lause

Great service all around. Very quick and knowledgeable. I will definitely go back if anything else ever gets damaged. I was afraid it wasn't going to be done before Christmas but I received an email within 3 hours saying it was done. Thankful to have my phone back in perfect condition again!

- Ashley Hoffman

When I walked in to g et my laptop repaired I was told it would take two weeks (possibly less) if I purchased their Asurion Home+ plan and a month or more without it. I purchased the plan, 2 weeks passed with no word from the store. 2 and a half weeks in I called, was told they could give me no information other than it was 'at the repair facility'. Called back the next day, same answer but they would leave a note for another employee to check on it - never got a call back. After more than 3 weeks I finally got a call, telling me that it was done and would cost me $200 to replace a battery, I asked if there was any way due to the extended time it took and lack of communication if I could get a discount. Was told I would get a call back after they spoke to their manager. Never got a call back. I get a text the following day saying my laptop is ready to be picked up. I go in to pick it up, they tell me the total (no discount applied) to which I bring it up again the crap experience I have had. Employee gave me $10 off and said it's all they could do. This store does not meet promised repair times and their communication on where expensive products are at in the repair process is severely lacking and they don't have an interest in rectifying their mistakes monetarily when their employees mess up. I would suggest finding another repair shop if you don't want lies stacked on lies to try and get your business or if you want to be able to get information on where your items are within the process when it takes over the promised amount of time. Only good things I can say about this store is that the place was clean and the employees are good at selling the BS to get sales.

- Samantha Kay11 (Samanthakay)