Jeff Computers Cyber Security

Always good customer service. They are very knowledgeable about computer programming, helping people protect their files ( back them up) and trouble shooting possible tech problems and the ability to fix them. They also have good used computers for sale.

- Susanna Kelley

Horrible, NEVER GO HERE UNLESS YOU WANT YOUR HARDWARE BROKEN HANDED TO YOU BACK!!! very bad experience with these guys. I brought in my external hard drive because I was not able to get access to my files (previous memories from 10 years pictures/videos). I paid $100 upfront for diagnostics and was told to come get it in 2 days. 5 days later, after I called them, I was told that they were unable to fix my hard drive and they'd have to send it to the lab if I wanted for an additional $1500! I said no and went to get my drive and was just given the internal drive.. the casing was completely taken off. He wasn't even going to give me the casing and my wires if I hadn't told him to. Now I have no way to connect my drive to my laptop and it's just become a paperweight at this point. Everything is gone, even what I was able to save. If you want your important data and memories to disappear then I would suggest this place, otherwise stay far far away. I am planning to upload the receipt here.

- Mohammed Khan

Update: I'm giving them a 4 star now due to the fact that they did communicate with us and help solve the problem and gave us a partial refund. My mom and I took my laptop here a week or so ago, to get word fixed because when I would try to type anything in it, it wouldn't let me type or open up any of my documents that I had. So we took it here and they had it for about two weeks and we got a call and they said it was all done, and we came and picked it up. Today I go on to my laptop and I still couldn't type in my word document or open my other documents. So my mom and I then called Jeff's computers where they had to talk to us over the phone to fix the problem. So why have it for two weeks and not even fix the problem we spent $300 for this to be fixed for the two weeks you had it and it wasn't fixed. But instead gave it back to us and the problem still wasn't fixed. I am beyond disappointed and upset that they had it for two weeks and charged us $300 for not fixing the problem we asked them too. But instead we had to call them after they told us it was fixed to actually get it fixed over the phone. At this point I'd like a full refund or a partial refund back for it because Jeff's computers didn't do what we paid them to do and said they did fix it when they hadn't.

- Lena Lindsey

I brought my laptop to Jeff Computers for repair of a stuck key and a fading issue. They had it for over 2 weeks and when I picked it up and took it home, it had the same issues I had brought it in for, and the piece of tape I had put on the stuck key to mark it was still on that key. So I called and they told me to bring it back in. When I arrived on the day I told them I would drop it off again, there was nobody there. I called from the parking lot (where another customer was also waiting) and Jeff told me no technicians were available to open the shop that day. So I had to go all the way home and return another day. (I would gladly have gone somewhere else if I had not already paid them $250 for the service). After waiting another 10 days for it to be fixed, being assured it was repaired this time, and being told to pick it up at the new location, I called first and found it was at the old location. I picked it up and it still had the same issues. However, I will not bring it back to them again.

- Mary Ann Moore

Khristian serviced our printer when we couldn't get it to print. He did a superior job fixing it and explaining it to us. We will continue to use Jeff Computering!

- Liz Webb