Business Hours
Business Overview
Best PC Repair in Kirkwood, Missouri, receives positive reviews, often praising the helpfulness and knowledge of staff members. Customers report successful computer repairs and file transfers, with many highlighting excellent communication and customer service. Some customers found the service helpful for replacing computers, but some found the experience to be negative.
Services Offered
Most Recent Reviews
Our first contact with Best PC Repair was with your receptionist Katrina. She was a "Godsend"...so reassuring & knowledgeable. We knew we had found a company we could trust. Within a few hours, our computer was diagnosed by David and we were given a reasonable quote. We are thankful that we found you.
- Janet Newton
I’m a senior woman who doesn’t keep digital devices in high regard or priority. I’m not focused on current technology. So when I asked BestPC Repair’s Katrina to speak to me as if I were her Grandmother, she complied. She was kind, understanding and informative. She explained the laptop diagnosis and my questions about the three replacement recommendations. No pressure. Customer service is a dying art. Katrina is keeping it alive. I will reach out to her again without hesitation.
- Brenda Jones
I brought my laptop in, which I thought was dead, and they brought it back to life! They were friendly, very knowledgeable, and communicative. If you have a computer that needs repair, this is your place!
- Bo Marshall
Horrible experience! They claim that they never do business like they did me but my 91 year old mother is still getting pop ups that she can’t help herself with clicking on. She shouldn’t have a computer but don’t trust this business to help you with your mom’s computer.
- Annie Knotts
Katrina and David were so incredibly helpful and thorough when my old one suddenly stopped working. Having lost the use of my laptop was very stressful, but Katrina helped me secure a good replacement, and David was very knowledgeable and got all of my files transferred over to the new laptop. They were both very professional, attentive to my requests and concerns, and followed up with me constantly. Their service was excellent, and I would recommend Best PC Repair to everyone I know.
- Cindy Encarnacion