Apple Renaissance at Colony Park

The store is very nice and everything, but the service of some employees is terrible, not serving you and giving you a bad face just for speaking Spanish? seriously? Despite the bad looks I received, a girl helped me and gave me good service. I thought this store would be more professional, but I got an unexpected surprise.

- Jonathan Trejo

I walked in and was greeted by Nesha immediately. I told her I wanted to upgrade, she showed me the options available and necessary features, and I was able to use her expertise to make a decision that I’m happy with. 💯 It was pretty straightforward and I was out in about an hour. 5/5 shopping experience + customer service so I’ll definitely be back

- Gregory King

I’ve been to this store many times and the employees are always very friendly and knowledgeable. Yesterday several people assisted me including a manager. It’s good to have great service. My iPhone 13 that I purchased in July had been stolen while in women designer shoes Dillards, North Park. While in Apple store the location of that phone pinged! At the time the store manager was helping me and stated, “There is your phone, if it stays there for about 30 minutes it’s possibly a residence.” Turned out the address was a resident and my phone was there until a Hinds County Deputy retrieved the next day. They returned it to Ridgeland Police Department and Officer Shields called me etc. My point, the iPhone technology is great and I certainly appreciate Find My Phone. I was able to put phone in lost mode which meant the thief could not do anything with it. Not even take to a kiosk. I highly recommended this store. But in the case of those who live here we only have this one option so must go if want to purchase phone outright or any technical issues. 😊

- Dr. Rosie Ann Riley

This store is not typical of the Apple experience from other stores I’ve visited. Walked from the front of the store to the back with not so much of a glance from any team member to find out what I needed. Team members seem to pick and choose who they want to help based on skin color. I sat and watched other people walking in and being greeted soon as they entered the doorway. I won’t be back to this location, thanks to the person who suggested Best Buy as an alternative.

- Georgia Bee

They set us an appointment at 5:00, we we're greeted upon arrival and then told to wait in the back bar. We were waiting for almost an hour, 45 minutes to be exact as we arrived at 4:45 and then by 5:30, we still weren't seen. All we needed was to figure out how much it was to repair a phone screen

- Alessia Viatrix