Gators in Philadelphia

The man fixed my phone in 15 minutes., good as new. What more could you ask for?

- Aaron Patterson

Your young man has excellent public relations. And I qualify after retiring as a male nurse of 40 years. He is very knowledge able. With much patient with the senior citizen of 85. Thank you for having an educated person on staff. Again thanks. Mr Joe Zumpol

- Joe Zumpol

I took my phone to these crooks because it wouldn't power back up one morning after waking up! The battery died overnight because I left it on having only 3% battery life. So the next morning it would not come back on after charging to a 100% charge. I took it to these crooks and asked them to fix the power button because I knew that was the problem, they asked if I could leave the phone for them to check it out for an hour. Once I returned to get it he told me the phone was missing a main chip that operate the phone and the problem was my charging port lol. So I sent the phone back to T-Mobile and they charging now for the replacement because the phone has been gutted of all the vital parts.. DO NOT TAKE ANYTHING TO THESE CROOKS, THEY TOOK MY PHONE PARTS OUT MY PHONE TO FIX OTHER PHONES... and I'm also reporting them now to the Better Business Bureau

- Mark Townsend

Micah was awesome. He was attentive and efficient l am a hard headed old lady and he patiently helped me through.

- Ann Colvin

The repair guy is knowledgeable and knows his trade, but the young guy that greets customers needs a training on customer service. He can't answer questions about the price of repairs, can't give time frames for how long repairs will take. He also tried to sell me a phone that wouldn't take a charge or stay powered up long enough to see if it would work with my provider. My retired 70 year old mom took her phone up (40 miles round trip) for a simple screen repair. They said they could fix it. They ordered a new screen, we brought the phone back (second 40 mile round trip) for them to fix it. After an hour they had the new screen installed but with no touch response. The old screen was destroyed in the first attempt so it could not be put back on. We waited around until 1:00pm on a Friday for a call with an update until finally we called them only to be told they had tried to replace the screen three times with no success. Another 40 mile round trip to the store to find out they actually repaired the screen and that it works. If the phone continues to work as advertised, I will change this rating. I called in defense of my mother and was met with an unprofessional attitude. They were adamant about not replacing the phone if it could not be fixed. My position was only to defend my mother against being taken advantage of. Again, if the screen performs the way it should, I will change this rating.

- Jeff Mills