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*BEWARE*: COMPANY WILL HARASS/BULLY YOU DAILY IF YOU LEAVE A NEGATIVE REVIEW!!! I have been harassed for the past 4 days. COMPANY DOES NOT TAKE RESPONSIBILITY FOR THEIR LACK OF ACTION AND WILL BLAME THE CUSTOMER!!! The company never returned my call from November 27th. I left a voice message that morning. Company even stated that they saw my screenshot where I called them. Other companies returned my call but not this company. Instead of apologizing for not returning my call, the company blamed me for their error. Company has poor customer service skills and fail to take responsibility for their lack of action. If you leave a negative review, the company will harass and blame you instead of taking responsibility. This company is not professional. I am glad I got my computer fixed somewhere else. I would avoid this company. Update: If you don't return potential customers' calls, that IS a reflection of your business! Another computer company fixed my computer. That company didn't have a problem getting back in touch with me either. If you saw the screenshot, then you saw that no other calls were received from your phone number. Stop making excuses and just accept that you never returned my call!!!! You are making your company look worse by making lame excuses! You never returned my call! I have a phone log to prove it!! I didn't miss any call. POOR CUSTOMER SERVICE SKILLS AND UNPROFESSIONAL!!!!
- M Morales
REM is great. He know his stuff. I had a very challenging situation with a drive lockout. He fixed it and rescued my filed. I highly recommend REM.
- David Street
Rem Conde has been maintaining and troubleshooting my computers since 2012 and I would be lost without him! He is immensely knowledgeable and often able to solve my problem via texts. His insight and suggestions have been invaluable, ranging from recommending which computer to purchase to rebuilding it with an SSD hard drive, which, I'm pretty sure, has extended its life by many years. He also set up and maintains my granddaughter's gaming computer. I recommend Rem's services to anyone who is in the market for an accessible, easy to understand computer expert.
- Pam Firmin
Rem is an amazing guy. He was very responsive and got my laptop and fixed it...Great price! He will be the guy i call if I have any problems with my lappy. Thank you Rem! Keep up the great work...You're awesome
- Dulci Diehm
Rem has handle my computer issues/problems for many years. I have found him to be very responsive, professional and knowledgeable. He has installed a new tower desktop computer , transferred files from my old one to the new. Done clean up, optimized files and debugged files for me. I purchased an upgraded laptop from him and have been very satisfied with it. I highly recommend Rem for any computer/PC work you may require.
- David Lee