Business Hours
Business Overview
Cell phone repair SPR is a business that focuses on repairing phones, as well as potentially other devices. Some customers have had negative experiences, including issues with repairs, unexpected charges, and poor customer service. Others have had positive experiences with the business, with some customers recommending Delana and Tasha for customer service.
Services Offered
Most Recent Reviews
I went in to get a quote of how much it would be to change my charging port. And the girl took my phone to the back and cleaned it and charged $37 and they didn’t even ask me, if I would like to do the service. All I came in to do was “ask for the price” not to come in for you to do something I didn’t ask you to do and then charge me $37.
- Clara Nguyen
They improperly repaired my 90-year-old mother’s watch, broke the whole thing, and refused to compensate her in any way. Worst business I have ever dealt with. Stay away!
- DeAnn Starling
Came on my off day to get my screen and charging port replaced; they replaced the screen and forgot to replace the charging port. I was out of a phone until my next off day. When I asked for a discount, I was told, “no, it’s been paid and fixed.” Will not be returning.
- Rishav Poudel
Incompetent at best, scammy at worst. I brought my phone in for repair and now Apple Pay doesn’t work, the MagSafe magnet array is damaged, and there is a dead group of pixels on my screen. When I returned to ask them about it, they were all confused and only focused on the “wireless charging issue”. Completely ignored all the other issues with the phone that I told them about. I’d really like to give them benefit of the doubt, but I really just think they’re completely incompetent. Not to mention that when I called in, I said “I need to get my phone repaired” and with no further information, they determined the price of repair to be $160. They had no clue what was wrong with my phone, and the repair definitely wasn’t worth $160. $50 at most.
- Josh Keith
We had a problem with our phone screen which is crack and was replace then had a little issue on it , We bought it back and they fix it to our satisfaction. This place is pretty good once they figure out what is going on. I would recommend talk to Delana and Tasha for customer service for a better communication. They both are wonderful
- Tim Nguyen