Business Hours
Business Overview
West Central Telephone Association appears to provide IT support and internet services to both residential and business customers. Customers have reported mixed experiences, with some praising the helpfulness and knowledge of the staff. However, some customers have reported issues with customer service and billing practices, citing poor communication and unexpected charges.
Services Offered
Most Recent Reviews
Very impressed with our service. From the office staff, the crew that installed the underground cable, to the in home installers they were all very knowledgeable and curious. The installers did an excellent job and where very helpful in instructing how to use the system. We are saving so much money and have much better internet service than we had before!!
- Rhonda Snyder
I have been using West Central Telephone for my small business IT support for a couple years now, and they are excellent. It was a struggle to find good IT support in our area, and West Central has not let me down. The staff is friendly and helpful. They are always quick to respond and get our problems solved. I would recommend using the IT department to anyone. Keep up the good work!
- Erik and Heather Olson
with i could give a zero score! horrible customer service - i didn't get the last bill and before i got the next months bill they cut the service. and then blamed the mail service. but no explanation for cutting service in less than a month and customer service doesn't care at all. they just called back and rudely said i had to return the modem or they will charge $155. i'd rather pay the money and throw it away than take time off work to return something of theirs. verizon wireless internet never looked so good!
- Nora H.
We have heard nothing but negitive about west Central I just heard about another unhappy customer . I went in there to inquire about the different plans and prices __ oh no we need to pull a full credit report etc. Etc . And then depending on your rating , then they decide how much to charge you . We had the equipment in the house we had purchased and I believe they said , there still would be a huge fee to get it hooked up etc. I have heard of many people having issues .. I recommend steer clear of them . Unless of course they change there ways . Hot spots work just fine and I DONT like monoplolies
- B Wik
These guys are Great!! Always friendly assistance and I haven't had any problems with my service since getting them!!
- Ann marie Trombley