Hidden Gem! Computers, Gaming, & More
+1 507-258-5552
Business Hours
Business Overview
Hidden Gem! Computers, Gaming, & More is a computer repair and sales business that receives mostly positive reviews. Customers often highlight the helpfulness and expertise of the staff, especially when it comes to building and customizing computers. While most experiences are positive, some customers have reported issues with customer service and communication.
Services Offered
Most Recent Reviews
I brought my boys in to look for a different video game. We ended up purchasing a new system just based on how helpful Juan was. He explained what games were best with kids and treated me with respect even though I know nothing about video games. We will be back (3 trips in one day is a bit much for us)!
- Monica Prochniak
15 out of 5 stars for this place! Juan is friendly, knowledgeable, and accommodating. I traded in my laptop and came out with more than twice the system in a very beautiful tower, at a very affordable price. Service is off the chain! The absolute best service I've ever had and very fast. Definitely check this place out.
- Michelle Gottreich
I have brought in multiple pc’s to be fixed . Sometimes they had it done in the same day. Do NOT buy a prebuilt pc from Best Buy, cyberpower, ect. Come here and tell them exactly what you want and they will give you a MUCH better price. I would usually never recommend pc repair shops but this is one of the good ones! A great one. I recommend everyone I know to go here . Repair shops like this are dying . We need to help them stay alive . Highly recommend. Thank you!
- Alexander Miller
Just got my gaming rig from Hidden Gem and I cannot say enough good things about this place. VERY knowledgeable about everything computer related. They were top notch with any questions I had. They help you build the computer fit for you. It was a wait with the way the graphics card industry is right now, which they have zero control over but were again very helpful with HONEST updates as to the progress of the build. I will be using them for any future builds or modifications. 5/5 stars all the way.
- Jake Albrechtson
I had a terrible experience with this card shop due to their unprofessional customer service. Their email responses were extremely slow, and when they did reply, they were rude and dismissive. It felt like they had no interest in helping or addressing my concerns relating to my preorder.
- Hardy Pham