uBreakiFix - Phone and Computer Repair

You guys did a awesome job. Customer service at front was excellent. You guys answered all my questions and gave me great alternatives. Turn around for fix time on my phone screen was faster than expected with a great price. I will be returning for a fix on my tablet screen in a few days. Thank you guys so much!!!

- Keys D.B.

Update - brought the phone back in to have the speaker reconnected. Works fine. 2nd battery much better than the first. I'll give 2 stars because the staff is nice. However, my new battery drains more quickly than the battery it replaced. I was experiencing a dead battery before the end of each day, sometimes sooner. The "new" battery lasted about 5 hours with minimal usage. Again, staff was great and did a second replacement. Results on the first evening weren't encouraging, but it hadn't been fully charged. Woke up this morning to 3 missed alarms because now the external speaker doesn't work. So the alarms, speakerphone, notifications, and media players make no sound. Sound come through the standard phone speaker, but not the main speaker. Another trip back to get this repaired is required. Running Google Pixel 7 for reference.

- Nate Dahl

The face of this ubreakifix location is Lydia accompanied by the manager, John. She is warm, friendly and highly effective in providing an excellent customer experience. I brought my Pixel 4a in for the battery replacement and was in and out within 1.5 hours. The only caveat I ran into, was when the device was given back to me, the screen was not set. I had to come back the next day to have it re-done. I believe this may have been due to the technician at the time of the initial repair, had a bloody nose according to Lydia and had to step away while the screen was being put back on. I would have given it a 5 start initially, but only reserved the additional star for the additional drive back to have it done correctly the second time. Aside from this, my device is good as new and I am happy with my experience.

- Brian Viengthong

Five stars! Exceptional service! I drove over 100 miles from Iowa to Minnesota because this shop was the only one that could fix my Samsung S24 Ultra's broken power button *immediately*. Others said it would take days. They saved me a huge headache and the trip was absolutely worth it. Highly recommend! 🤩

- Jaypalsinh Devda

Excellent customer service at the Richfield location. The staff was very kind and professional, and let me know that the issue with my iPhone 8 could be something fast and easy to fix. (I didn't mention it, but I was worried that I was going to be without my cell phone during this Holidays). The store representative took a look at my cell phone and quickly started working on the root of the issue he thought was causing it to not charge. My cell phone was fixed and it is now working like new. Thank you!

- Pedro Rojas Gonzalez